County National Bank (CNB) is an independent, locally-owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking, and provide outstanding client service and solid financial performance."
We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.
CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Relationship Banker II for our ON-SITE location in our Spring Arbor location.
JOB SUMMARY
The Relationship Banker is responsible for providing outstanding client service while performing a variety of client savings, checking and credit account transactions, as well as customer services for cashier's checks, money orders, etc. Recognizes needs-based selling opportunities to enhance and strengthen the Bank's relationship with the customer. Assists in branch balancing duties, contact to other departments for situational resolutions, and other branch-related tasks. Level II handles account opening/closing and maintenance of accounts.
DUTIES
Level I
Welcomes all client to the bank as they enter and escorts them to a work area to complete their transaction.
Processes clients' deposits, withdrawals, loan payments, loan & cash advances, cashier's checks, money orders, and other routine requests.
Provides clients with necessary information and troubleshoots client issues.
Becomes familiar with customers' resources to be able to assist clients.
Assists clients with access to safety deposit boxes and address changes.
Level II (Includes Level I Duties)
Troubleshoots issues with debit cards, online banking, & account issues.
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