Patient Service Representative - Heart and Vascular

DMC Heart & Vascular Clinic • Southfield, MI • 1h ago

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job -- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

DMC Heart & Vascular Clinic

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

Greeting patients entering the physician practice

Answering office phones, making appointments, confirming appointments and rescheduling when necessary

Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling processes

Collects co-pays and posts charges

Charge entry and patient balance processing

Distributes information to patients regarding office policies, procedures, information about the practice, etc.

Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

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