Sr Application Processor Hybrid.

NORTHWESTERN MUTUAL LIFE INSURANCE • Franklin, WI • 3h ago

JOB REQUIREMENTS: Summary As a Senior Application Processor, you will
work as part of a team responsible for consulting, communicating and
corresponding on issues related to the input of life insurance
application data, including auditing applications and data input, for
the purpose of establishing computer records for underwriting and other
required purposes. You will troubleshoot and resolve complex application
issues, whether technical/system or application-related, identifying
errors and determining appropriate corrective action. As appropriate,
you will handle analytical and technical review of
sensitive/confidential cases referred by Application Processors and
others, as appropriate. You have a commitment to staying up-to-date on
company guidelines to better enable yourself to effectively analyze and
respond to exceptions and unusual situations. Above all, you demand
excellence of yourself; you handle tasks with the highest possible
degree of accuracy and discretion. Customer Service/Communication: The
Sr. Processor is responsible to provide customer-focused service to
internal and external customers by encouraging a positive work team
environment, participating in divisional or department committees,
providing service through interpersonal, verbal and written
communication. Primary Duties and Responsibilities The Sr. Processor is
responsible for all the duties outlined in the lower-level position with
additional responsibilities for the job tasks involving more in-depth
analytical and technical review of sensitive cases referred by
Processors as well as LUCs, and other workgroups in TC/TUP. The Sr.
Processor is accountable for accurate and timely completion of all Home
Office and Field Office input work @types. The incumbent is also
responsible for inputting the confidential applications for HO employees
and VIP cases. The employee must be familiar with company guidelines and
unusual situations to analyze the in-force term contract. The Sr.
Processor initiates appropriate resolution or referral to the
underwriter/coordinator upon same day completion of H.O. input. Accurate
Home Office input is an integral part of establishing permanent client
data records which impacts premium billing, premium refunds, corporate
planning and New Business analysis. The employee completes Field Office
input of applications that are submitted as part of the Centralized
Application Input program and those that cannot be done by the field
staff or need to be reprocessed as required for cases with system
limitations, new products, and/or department and training test cases.
The Sr. Processor must inspect, analyze, and check for completeness and
discrepancies and makes appropriate E-Referrals (notes) to the
underwriter within department guidelines and standards. The Sr.
Processor also serves as a resource for Field Office Input Coordinator
for questions and provides... For full info follow application link.
EEO/AA Employer/Vets/Disability *** APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/E33C96A61B694283 Qualified females, minorities,
and special disabled veterans and other veterans are encouraged to
apply.

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