Quality Manager

American Rheinmetall Vehicles • Lansing, MI • 10h ago

Quality Manager

American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world.

Job Summary:

The Quality Manager is responsible for planning, coordinating, and directing all aspects of the company's quality program to ensure that products meet or exceed established standards and customer expectations. This role oversees quality control, quality assurance, and compliance processes, and works closely with production, engineering, and customers to support continuous improvement. The Quality Manager reports to the Vice President of Quality and leads the Quality Department staff.

Essential Functions:

Develop and maintain quality objectives that align with corporate policies and goals.

Communicate and interpret quality philosophy, standards, and expectations to key personnel across the organization.

Track and monitor performance using Key Performance Indicators (KPIs) to identify trends, issues, and improvement opportunities.

Manage and drive the Corrective and Preventive Action (CAPA) process.

Develop and implement standards, procedures, and methods for inspection, testing, and evaluation of materials and products.

Plan and oversee inspection, analysis, design, and testing to ensure compliance and quality of products and components.

Review design documentation, vendor quality manuals, and company quality records for adherence to requirements.

Represent the company during customer visits, audits, and presentations, both onsite and at customer locations.

Review and analyze quality control and quality assurance data for consistency with company standards and compliance requirements.

Keep management informed of significant quality issues, root causes, and actions being taken.

Prepare and present technical and program-related information to the management team.

Direct and support quality staff in inspection and testing activities to ensure continuous control over materials, facilities, and products.

Maintain up-to-date knowledge of government and industry quality codes and standards (e.g., AS9100, ISO).

Develop and deliver quality training programs for employees in coordination with department managers.

Utilize ERP systems (PLEX preferred) to manage and support quality processes.

Supervisory Responsibility:

Yes --- directly supervises employees in the Quality Department, including interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems in accordance with company policies and laws.

Minimum Qualifications:

Knowledge, Skills and Abilities (as demonstrated through experience, training and/or testing)

Strong understanding of quality assurance principles, inspection/testing methods, and compliance standards.

Leadership skills to effectively manage, mentor, and develop quality staff.

Proficiency in root cause analysis, corrective/preventive action, and continuous improvement processes.

Ability to interpret technical specifications, engineering documentation, and quality standards.

Strong interpersonal and communication skills for collaboration with internal teams, suppliers, and customers.

Knowledge of

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