Front Desk Coordinator

Robert Half • Norfolk, VA • 2h ago

Description We are looking for a Front Desk Coordinator to support daily front office operations for a mission-driven non-profit organization in Norfolk, Virginia. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience, managing administrative workflows, and keeping scheduling and payment activity organized. The person in this role will serve as a key point of contact for visitors and callers while helping maintain accurate records and smooth day-to-day coordination.

Responsibilities:

Greet visitors and patients professionally, creating a positive and organized front desk experience.

Manage incoming calls through a multi-line phone system, direct inquiries appropriately, and provide clear information to callers.

Coordinate appointment scheduling, update calendars, and help ensure changes or follow-ups are handled accurately.

Receive payments using the Clover platform and issue appropriate documentation for completed transactions.

Perform routine clerical support, including data entry, record maintenance, and general administrative assistance.

Reconcile daily payment activity by completing financial reviews and identifying discrepancies for follow-up.

Maintain orderly front office procedures to support efficient communication and consistent service delivery. Requirements - At least 2 years of experience in a front desk, receptionist, or administrative support position.

Demonstrated ability to manage a multi-line phone system and handle a high volume of inbound calls.

Experience scheduling appointments and maintaining accurate calendar information.

Comfortable processing payments and handling transactions with attention to detail.

Familiarity with daily financial balancing, auditing, or cash reconciliation tasks.

Strong customer service and communication skills in both in-person and phone interactions.

Ability to stay organized, prioritize tasks, and work effectively in a fast-paced environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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