Dual Rate Supervisor

Mohegan Sun • Wilkes-Barre, PA • 17h ago

Wilkes-Barre, PA

Full time

R-13735

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE (https://www.myworkday.com/wday/authgwy/mohegan/login.htmld)

Job Duties

Supervises and secures all games in assigned table games/poker gaming areas. Enforces internal controls and commission regulations. Enforces table game procedures. Ensures the accuracy and integrity of the Player Rating System. Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department. Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation. Services guests and handle guest related issues with composure and professionalism. Services employees and handles employee related issues with composure and professionalism. Maintains open communication with the assistant or shift manager. Keeps abreast of "special events", entertainment, employee activities, restaurant schedules, etc. Provides an entertaining, exciting and memorable guest experience. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.

Minimum Qualifications

Must have previous work experience as a dealer with multiple game knowledge. Past supervisor/dual rate experience in table games is a plus. Must be able to successfully complete rigorous table games supervisory training. Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe "The Spirit of Aquai". Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.

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