Operations Manager

CVS Health • Richmond, MI • 2h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$19.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Heavy Duty Truck Mechanical/Electrical Service Consultant (Hybrid)

DXC Technology • Troy, MI • 10h ago

Management & Administrative

Job Description: About DXC Technology DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping...

10h ago

Go to Apply

14921 - Vice President of RPO Enterprise Sales (Virtual)

Kelly Services • Troy, MI • 16h ago

Management & Administrative

Together we change?lives . Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.? No matter where you are in your career journey you can apply your knowledge a...

16h ago

Go to Apply

14655 - Senior Project Manager (Virtual or Houston)

Kelly Services • Troy, MI • 16h ago

Management & Administrative

Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and...

16h ago

Go to Apply

Management Education Center Manager

Michigan State University(MSU) • Troy, MI • 18h ago

Management & Administrative

Position Summary Manages the financial, personnel and operational activities of the Management Education Center to maximize utilization of facilities and to provide an interface between the Broad College of Business and...

18h ago

Go to Apply

Sales Consultant

Lithia & Driveway • Troy, MI • 1d ago

Management & Administrative

Suburban Subaru, Troy, MI 48084 Full time R116846 Dealership:L0430 Suburban Subaru Suburban Subaru of Troy NOW HIRING Sales Representatives! If you're looking for a fast-paced, challenging, and lucrative role for the nex...

1d ago

Go to Apply

Management Education Center Manager

Michigan State University • Troy, MI • 1d ago

Management & Administrative

1d ago

Go to Apply

Manager - Sales

WESCO • Lake Orion, MI • 2d ago

Management & Administrative

As a Manager - Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will design and recommend sales and m...

2d ago

Go to Apply

14899 - VP (Customer Excellence)

Kelly Services • Troy, MI • 2d ago

Management & Administrative

2d ago

Go to Apply

Commercial Lines Account Manager

HUB International • Troy, MI • 2d ago

Management & Administrative

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their ris...

2d ago

Go to Apply

Customer Service Associate I

Family Dollar • Sterling Heights, MI • 4d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)