Shift Leader

Pura Vida Miami • Miami Beach, FL • 4h ago

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTION:

Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

Ensure compliance with all food safety laws and sanitation regulations.

Assist the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

Responsible for covering all shifts and supporting stations.

Responsible for organizing, scheduling and supervising shifts of team members.

Assist the General Manager in monitoring employee attendance, punctuality, and time-off requests.

Assign duties to team members based on their roles and skills to optimize productivity.

Supervise employees and provide assistance with tasks as necessary to maintain operational efficiency.

Conduct performance reviews and provide feedback to both upper management and team members to promote continuous improvement.

Handle employee requests and address any concerns.

Train new and existing team members on their roles and responsibilities to ensure high performance. Uphold company policies, as well as health, safety, and employment standards.

Perform other duties as assigned to support overall store operations.

REQUIREMENTS:

Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.)

High School Diploma or GED required; 2 years of college preferred

Minimum 1 year of experience in management in a hospitality environment

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required.

Experience with guest services management and demonstrates leadership abilities.

Flexibility to work closing shifts and during weekends.

Must be able to frequently lift and or move up to 50 pounds

Bilingual proficiency (English and Spanish) is a plus.

Able and willing to close the restaurant as needed, by following all closing procedures.

BENEFITS:

Health & Wellness - Medical, Dental & Vision, and more!

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

Agency Disclaimer

We've got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won't be responsible for any fees. If you're interested in partnering with us, reach out to our Talent team first. We're happy to connect the right way!

FLPVM

Similar Jobs

Concierge - Security Ambassador

GardaWorld • Miami, FL • 4h ago

Retail & Hospitality

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Te...

4h ago

Go to Apply

Retail Salesperson

Bridgestone Americas • Southwest Ranches, FL • 12h ago

Retail & Hospitality

308524 Southwest Ranches Full time 2026_22313 Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 compan...

12h ago

Go to Apply

Financial Solution Advisor - South Miami - Spanish Fluency Required

Bank of America • Pinecrest, FL • 15h ago

Retail & Hospitality

Financial Solution Advisor - South Miami - Spanish Fluency Required Pinecrest, Florida;Miami, Florida; Miami, Florida To proceed with your application, you must be at least 18 years of age. Acknowledge ( https://ghr.wd1....

15h ago

Go to Apply

Financial Solution Advisor - South Miami - Spanish Fluency Required

Bank of America • Miami, FL • 15h ago

Retail & Hospitality

15h ago

Go to Apply

Investment Sales Analyst - Hotels

CBRE • Fort Lauderdale, FL • 1d ago

Retail & Hospitality

About the Role: CBRE Hotels Fort Lauderdale office is seeking an Investment Sales Analyst to join its team. This role offers career-oriented candidates the unique opportunity to be directly involved in structuring hospit...

1d ago

Go to Apply

Retail Manager - Hunting

Cabela's • Dania, FL • 1d ago

Retail & Hospitality

Dania, FL Full time R265466 POSITION SUMMARY: The Hunting Retail Manager supervises the Hunting/Firearms Departments within the store to include compliance standards with all applicable laws and company policies, merchan...

1d ago

Go to Apply

barista - Store# 11609, N PARK RD & SHERIDAN ST

Starbucks • Hollywood, FL • 1d ago

Retail & Hospitality

Job ID: 260069695 Job Function: Barista Pay: $16.25 - $18.44 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

barista - Store# 17086, 1690 NE MIAMI GARDENS DRIVE

Starbucks • Miami, FL • 1d ago

Retail & Hospitality

Job ID: 260069921 Job Function: Barista Pay: $16.00 - $18.16 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

Assistant Food and Beverage Manager

Marriott • Sunny Isles Beach, FL • 2d ago

Retail & Hospitality

Additional Information Job Number 26114158 Job Category Food and Beverage & Culinary Location 15701 Collins Ave, Sunny Isles Beach, Florida, United States, 33160 VIEW ON MAP ( https://www.google.com/maps?q=15701%20Co...

2d ago

Go to Apply

Bartender

Marriott • Bal Harbour, FL • 2d ago

Retail & Hospitality

Additional Information St. Regis Bar Job Number 26113962 Job Category Food and Beverage & Culinary Location 9703 Collins Ave, Bal Harbour, Florida, United States, 33154 VIEW ON MAP ( https://www.google.com/maps?q=970...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)