Customer Service Associate

Walgreens • Port Jervis, NY • 8h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $18 / Hourly

Similar Jobs

Wireless Sales Manager - W1959/W2547/W4570

OSL Retail Services • Monticello, NY • 8h ago

Management & Administrative

Overview Wireless Manager Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walm...

8h ago

Go to Apply

Administrative Assistant

Atlantic Health System • Newton, NJ • 14h ago

Management & Administrative

Responsible for providing administrative support to ensure efficient operation for the administrative duties for oncology physicians. Responsible for confidential and time sensitive material. Familiar with a variety of t...

14h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Hamburg, NJ • 4d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

4d ago

Go to Apply

Area Sales Manager

ManpowerGroup • Goshen, NY • 6d ago

Management & Administrative

Area Sales Manager - $110k - $115k Our client in Central NY area: New Jersey/Delaware/Maryland/Pennsylvania/Southern NY is looking for a motivated Professional Area Sales Manager to join their team. This is an excellent...

6d ago

Go to Apply

Senior Operations Manager (Onsite)

RTX Corporation • Middletown, NY • 6d ago

Management & Administrative

Date Posted: 2026-09-02 Country: United States of America Location: US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citiz...

6d ago

Go to Apply

Mid-Market Sales Consultant

Paychex • Sussex, NJ • 1w ago

Management & Administrative

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining in...

1w ago

Go to Apply

Sales Manager

Aaron's Inc • Middletown, NY • 1w ago

Management & Administrative

Sales Manager The salary range for this role is $17.75 to $18.75 per hour/annually.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this r...

1w ago

Go to Apply