Customer Service Associate

Walgreens • Carlsbad, NM • 23h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Business Operations Manager RR-26-043 (3981)

Navarro Inc. • Carlsbad, NM • 3h ago

Management & Administrative

Navarro Research and Engineering is recruiting a Business Operations Manager RR-26-043 (3981) in Carlsbad, NM. Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with client...

3h ago

Go to Apply

Customer Service Associate I

Family Dollar • Carlsbad, NM • 2d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2d ago

Go to Apply

Customer Service Associate I

Family Dollar • Carlsbad, NM • 2d ago

Management & Administrative

2d ago

Go to Apply

Field Service Technician, Entry

Kodiak Gas Services • Carlsbad, NM • 2w ago

Management & Administrative

Onsite - Field NM - Carlsbad Full time JR3760 JOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must at...

2w ago

Go to Apply

barista - Store# 52283, WEST PIERCE ST & RICHARD ST

Starbucks • Carlsbad, NM • 3d ago

Retail & Hospitality

Job ID: 260069566 Job Function: Barista Pay: $16.25 - $18.44 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

3d ago

Go to Apply

Clinical | Travel:Registered Nurse (RN) / Labor & Delivery - Contract - Days

HealthTrust Workforce Solutions • Carlsbad, NM • 3d ago

Hospital & Medical

Grow Your Career with HealthTrust & Community Health System (CHS) Looking to expand your nursing career in a new location? HealthTrust Workforce Solutions has partnered with CHS to provide travel nurse opportunities...

3d ago

Go to Apply

Clinical | Travel:Registered Nurse (RN) / Cath Lab - Contract - Days

HealthTrust Workforce Solutions • Carlsbad, NM • 1w ago

Hospital & Medical

1w ago

Go to Apply

Clinical | Travel:(LPN) / Skilled Nursing - Contract - Nights

HealthTrust Workforce Solutions • Carlsbad, NM • 1w ago

Hospital & Medical

1w ago

Go to Apply

Field Staff Law Enforcement Ranger

Bureau of Land Management • Carlsbad, NM • 1w ago

Legal & Paralegal

Summary You will serve as a Field Staff Law Enforcement Ranger for the Bureau of Land Management Pecos District in Carlsbad, NM. This position protects public lands, resources, and visitors by enforcing Federal laws and...

1w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Carlsbad, NM • 2w ago

Retail & Hospitality

183316BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)