Summary The incumbent serves as the Supervisory Medical Administration Specialist for Business Office Service at the Department of Veteran Affairs, Southern Oregon Rehabilitation Center and Clinics (SORCC) located in White City, Oregon. Responsibilities The incumbent is delegated standing responsibility - not limited to periods of absence - for jointly planning, organizing, staffing, directing, evaluating, and resourcing all HAS programs. This delegated authority includes policy formulation, operational oversight, workload allocation, corrective action planning, recommendations on organizational structure, and enterprise-level coordination. Provides authoritative guidance on administrative, technical, and business operations matters and works in partnership with the Chief to ensure consistent leadership coverage across all HAS segments. Serves as technical expert for all Title 38 Hybrid and Title 38 Hybrid-equivalent occupational series within HAS. Exercises technical rating authority for Title 38 Hybrid employees, establishes and evaluates performance standards, conducts competency reviews, and issues performance ratings in accordance with Title 38 Hybrid requirements. The Deputy coordinates directly with VISN 20, VHA program offices, and external partners to ensure alignment of HAS practices with national operational requirements and to support inter-facility standardization efforts. This includes leading or co-leading cross-facility initiatives, presenting service-level analyses, and negotiating operational expectations on behalf of the service. The Deputy Chief functions as a full supervisor. The Deputy provides administrative and technical supervision over subordinate supervisors who lead GS-5 through GS-11 staff across multiple HAS program areas. The Deputy participates in long-range staffing planning, determines supervisory ratios, and recommends organizational structure adjustments to the Chief for approval. The work directed involves complex, multifaceted health administration functions and requires the application of VA policies, national standards, and regulatory frameworks. Requires the ability to implement new programs, refine existing ones, interpret evolving policy, and manage operational challenges in a multifaceted setting that includes a residential rehabilitation center and multiple CBOCs. The role requires exceptional coordination across competing program segments, strong analytical and evaluation skills, and the ability to interpret broad guidelines and adapt them to local operations. Involves significant decision-making that affects Veteran access, staff performance, resource utilization, and overall service effectiveness. Work Schedule: Monday - Friday, 8:00AM - 4:30PM PST Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD905830 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all Time in grade requirements and Specialized Experience within 30 days of this announcement close date, 09/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade within 30 days of closing date. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization within 30 days of closing date. Examples of specialized experience would typically include, but are not limited to: Policy formation, operational oversight, workload allocation, correction action planning, recommendations on organizational structure, and enterprise-level coordination. Guides, implements and monitors workload data and processes for integrity and compliance and makes recommendations to management; influences and communicates with various levels of clinical, financial and operational management concerning team goals and progress; discusses, investigates and responds to employee grievances and dissatisfaction in order to resolve conflicts; facilitates service continuity management; guides teams in adjusting short-term priorities and promoting long-term service and organizational goals. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Primarily sedentary with some walking, bending, stooping, and carrying of light materials. Regular movement across the medical center and CBOCs may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
