RETAIL MANAGER

Compass Group, North America • Birmingham, AL • 3h ago

TouchPoint

Salary: $64,500 - $75,000

Other Forms of Compensation: Bonus + Benefits offered

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Working as Retail Manager , you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members

Ensures customer satisfaction and good public relations through the safe and efficient uses of resources

Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards

Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation

Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.

Communicates effectively with all team members, patients and families

Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.

Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training

Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation

P&L accountability and contract-managed service experience is desirable

Experience with cash retail operations

Retail marketing experiences are highly desirable

Supervisory, leadership, management and coaching skills

Good communication skills both written and verbal

Ability to communicate on various levels to include management, customer and associate levels

Knowledge of financial, budgetary, accounting and computational practices

Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Touchpoint.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

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