Bilingual Customer Service Representative (Gainesville)

Titlemax of Texas Inc • Gainesville, TX • 1h ago

As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they need it the most. Youll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured youll be offered hands-on training, coaching, and development as we invest in your long-term success. If youre looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!

What We Offer

Compensation

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits and Perks*

Paid on-the-job training and a comprehensive new hire program.

Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.

Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.

Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.

Performance-based career advancement.

Educational Reimbursement Program.

Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).

Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.

Company-Sponsored Life and ADandD Insurance.

Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and ADandD insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.

Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.

Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.

Paid time off that grows with you, starting with 12 days in your first year.

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What Youll Do - Essential Duties and Responsibilities

Connect with customers to cultivate lasting relationships that drive repeat business.

Review, validate, and process customer transactions with accuracy.

Maximize customer success by offering personalized financial services that fit their lifestyle.

Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.

Build new business by completing daily call campaigns.

Assist in customer account management and collections by accepting payments and managing customer appointments.

Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.

Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.

Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.

Engage in ongoing training and stay current on product and process changes.

Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.

Conduct additional tasks as directed by leadership.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.

[]{style="colo

Similar Jobs

Customer Service - Self Storage Manager

Public Storage • Aubrey, TX • 5d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

5d ago

Go to Apply

Design Quality Assurance Manager

Safran • Gainesville, TX • 1w ago

Management & Administrative

Design Quality Assurance Manager Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its...

1w ago

Go to Apply

Wire Services Specialist

First State Bank • Gainesville, TX • 2w ago

Management & Administrative

First State Bank's mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are: Genuinely Care, Trust, Relen...

2w ago

Go to Apply

Accounts Revievable Clerk

Safran • Gainesville, TX • 2w ago

Management & Administrative

Accounts Revievable Clerk Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission...

2w ago

Go to Apply

TPWD - Maintenance Specialist I (Operations Ranger

TEXAS PARKS & WILDLIFE • Pilot Point, TX • 1h ago

Retail & Hospitality

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFLand...

1h ago

Go to Apply

Custodial

Walmart • Sanger, TX • 5h ago

Hourly Wage: $20.8 - $24.3 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addi...

5h ago

Go to Apply

Orderfiller / Loader / Unloader

Walmart • Sanger, TX • 2d ago

2d ago

Go to Apply

Assistant Manager II

Family Dollar • Marietta, OK • 2d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

2d ago

Go to Apply

Manufacturing Planner 2

Safran • Gainesville, TX • 5d ago

Manufacturing & Warehouse

Manufacturing Planner 2 Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission i...

5d ago

Go to Apply

2nd Shift General Cleaner (3055) DENTON (#3055)

WFF Facility Services • Aubrey, TX • 1w ago

2nd Shift General Cleaner (3055) DENTON (#3055) Aubrey, TX, United States of America $14.00 - $14.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management services focused 100...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)