Service Coordinator / Dispatcher

Siemens • San Diego, CA • 1h ago

Job Family: Buildings

Req ID: 521286

Position Location: This role supports our San Diego, CA branch location, which serves customers throughout the greater San Diego, CA area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you???

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.??

Transform the everyday with us!

Our Service Coordinator / Dispatchers coordinate the delivery of onsite and remote service activities for our customers from the initial demand creation through delivery and close-out . As a Service Coordinator, you ensure customer expectations and commitments are met for all services by scheduling and dispatching resources.

As a Service Coordinator / Dispatcher ,you will: ??

Support, inform, prioritize, and coordinate activities and resources across branch offices and the Digital Service Center

Act as primary point of contact for service customers to ensure expectations are met

Handle incoming service requests via phone or email, resulting in a service work order and scheduled or dispatched personnel

Schedule resources to support standard service agreements

Handle decisions regarding the scheduling and movement of resources and material based on the nature of service calls, urgency, contractual obligation, and availability

Order and track parts and subcontractors in support of maintenance plans and service calls using the service platform

Evaluate time-and-material (T&M) service orders for completed costs and scope of work; process invoices in accordance with standard billing practices

Proactively follow up with customers after completion of service to ensure a high level of satisfaction with the quality of work

You will make an impact with these qualifications: ?

B_ asic Qualifications: ? _?

High school diploma?or state-recognized GED

Must have the ability to demonstrate:

Organizational and interpersonal skills

The ability to read and understand customer service contracts

Experience with Microsoft Office?and business software systems (e.g., SAP)

Verbal and written communication skills in English

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:? ?

Associate degree

Experience dispatching/scheduling field personnel/technicians

Familiarity or experience with Fire Alarms/Sprinklers, Security Systems, HVAC, or a similar industry is a plus

LI-POST #VeteranCareers #TransitioningServiceMember #MilitarySpouse

Ready to create your own journey? ?Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.??

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

You'll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $38,413 - $65,851 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Organization: Smart Infrastructure

Job Type: Full-time

Category: SCM-Procurement / Supply Chain Logistics

Siemens

Go to Apply

Share this job

Similar Jobs

Senior Retail Sales Associate

Harbor Freight Tools • Lemon Grove, CA • 1h ago

Retail & Hospitality

183914BRPosting Title:Senior Retail Sales AssociateJob Description: A Senior Retail Sales Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job You will know w...

1h ago

Go to Apply

BARISTA (FULL TIME AND PART TIME)

Compass Group, North America • San Diego, CA • 3h ago

Retail & Hospitality

Eurest We are hiring immediately for full time and part time BARISTA position. Location : Avidity - 3020 Callan Road, San Diego, CA 92121. Note: online applications accepted only . Schedule : Full time and part time sche...

3h ago

Go to Apply

barista - Store# 08906, JAMACHA & CAMPO

Starbucks • El Cajon, CA • 3h ago

Retail & Hospitality

Job ID: 260069344 Job Function: Barista Pay: $20.25 - $22.99 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

3h ago

Go to Apply

barista - Store# 50384, Convoy St. & Ostrow St. San Diego

Starbucks • San Diego, CA • 1d ago

Retail & Hospitality

Job ID: 260069802 Job Function: Barista Pay: $20.25 - $22.99 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

EDGE Mid-Market CS Portfolio Delivery Lead (T&O)

Accenture • San Diego, CA • 1d ago

Retail & Hospitality

WHO WE ARE: ? We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Santee, CA • 2d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

2d ago

Go to Apply

barista - Store# 13559, HARBOR & LANING, SAN DIEGO

Starbucks • San Diego, CA • 2d ago

Retail & Hospitality

Job ID: 260068507 Job Function: Barista Pay: $20.25 - $22.99 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

2d ago

Go to Apply

barista - Store# 26331, MAGNOLIA & ROCKVILLE, SANTEE

Starbucks • Santee, CA • 2d ago

Retail & Hospitality

Job ID: 260068470 Job Function: Barista Pay: $20.25 - $22.99 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

2d ago

Go to Apply

barista - Store# 23916, 5TH AVENUE (GASLAMP)

Starbucks • San Diego, CA • 2d ago

Retail & Hospitality

Job ID: 260069067 Job Function: Barista Pay: $20.25 - $22.99 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

2d ago

Go to Apply

MWR Front Desk Associate (Unaccompanied Housing)

Commander, Navy Installations • San Diego, CA • 2d ago

Retail & Hospitality

Summary This position is assigned to Fleet Readiness (N92); Commander, Navy Installations Command (CNIC); NBSD Unaccompanied Housing. The incumbent performs front desk and/or reservation functions for the MWR Recreationa...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)