Front Desk Agent

Marriott • Washington, DC • 45min ago

Additional Information

Job Number 26114157

Job Category Rooms & Guest Services Operations

Location 1150 22nd St NW, Washington, District of Columbia, United States, 20037 VIEW ON MAP (https://www.google.com/maps?q=1150%2022nd%20St%20NW%2C%20Washington%2C%20District%20of%20Columbia%2C%20United%20States%2C%2020037)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: $30.95-$30.95 per hour

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment @types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Similar Jobs

HOUSEKEEPER (FULL TIME)

Compass Group, North America • Washington, DC • 13h ago

Retail & Hospitality

TouchPoint We are hiring immediately for full time HOUSEKEEPER positions. Address : Ascension Living Carroll Manor - 725 Buchanan Street North East, Washington, DC 20017. Note: online applications accepted only . Schedul...

13h ago

Go to Apply

barista - Store# 53900, BRANDYWINE CROSSING

Starbucks • Brandywine, MD • 21h ago

Retail & Hospitality

Job ID: 260070300 Job Function: Barista Pay: $16.50 - $18.73 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

21h ago

Go to Apply

barista - Store# 55661, 2315 RANDOLPH ROAD

Starbucks • Silver Spring, MD • 21h ago

Retail & Hospitality

Job ID: 260069784 Job Function: Barista Pay: $18.05 - $20.49 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

21h ago

Go to Apply

barista - Store# 24482, LANDMARK GATEWAY

Starbucks • Alexandria, VA • 21h ago

Retail & Hospitality

Job ID: 260069460 Job Function: Barista Pay: $16.75 - $19.01 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

21h ago

Go to Apply

barista - Store# 60584, CLARKSVILLE

Starbucks • Clarksville, MD • 21h ago

Retail & Hospitality

Job ID: 260070118 Job Function: Barista Pay: $18.05 - $20.49 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

21h ago

Go to Apply

Deli Team Member

Wegmans • Sterling, VA • 1d ago

Retail & Hospitality

Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: 18 years or older Location: Sterling, VA Address: 45131 Columbia Place Pay: $16.50 - $17 / hour Job Posting: 09/05/2026...

1d ago

Go to Apply

Dishwasher

Wegmans • Reston, VA • 1d ago

Retail & Hospitality

Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: 18 years or older Location: Reston, VA Address: 11950 Hopper Street Pay: $16.50 - $17 / hour Job Posting: 09/05/2026 Job...

1d ago

Go to Apply

EDGE Mid-Market CS Portfolio Delivery Lead (T&O)

Accenture • Arlington, VA • 1d ago

Retail & Hospitality

WHO WE ARE: ? We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge...

1d ago

Go to Apply

Bakery Team Member

Wegmans • Rockville, MD • 2d ago

Retail & Hospitality

Schedule: Part time Availability: Morning And/Or Evenings (Includes Weekends). Age Requirement: 18 years or older Location: Rockville, MD Address: 1590 Rockville Pike Pay: $18.50 - $19 / hour Job Posting: 09/04/2026 Job...

2d ago

Go to Apply

Applications Delivery Manager

Offices, Boards and Divisions • Washington, DC • 2d ago

Retail & Hospitality

Summary Are you interested in a rewarding and challenging IT career with the Civil Division? Join a team of dedicated professionals who provide IT support to one of the largest litigating components within the Department...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)