Customer Service Associate

Walgreens • Middleburg Heights, OH • 4h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

SAP Sales Capture Senior Manager - Products

Accenture • Cleveland, OH • 1h ago

Management & Administrative

The Senior SAP Sales Professional is a seasoned, outcomes-driven sales leader responsible for owning and winning competitive SAP opportunities from Phase 0 through contract execution. This individual serves as the primar...

1h ago

Go to Apply

National Account Manager

National Machine Company • Stow, OH • 3h ago

Management & Administrative

Description Serves as the liaison between the Customers, Production, and Supply Chain Management departments. Essential Job Functions: Serve as the primary point of contact for all customer inquiries. Expected to be avai...

3h ago

Go to Apply

SAP Sales Capture Senior Manager - Resources

Accenture • Cleveland, OH • 4h ago

Management & Administrative

4h ago

Go to Apply

Customer Service Specialist

Tremco Incorporated • Beachwood, OH • 5h ago

Management & Administrative

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential co...

5h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Cuyahoga Falls, OH • 5h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

5h ago

Go to Apply

Customer Service Representative

Stanley Black and Decker • Elyria, OH • 5h ago

Management & Administrative

Ohio USA - Remote Elyria, OH, United States Full time REQ-1000052112 Customer Service Representative - Remote Ohio, United States Come build something that matters. It takes great people to achieve greatness. People with...

5h ago

Go to Apply

Director of Final Mile Logistics & Courier Mgmt.

The Sherwin-Williams Company • Cleveland, OH • 7h ago

Management & Administrative

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined tha...

7h ago

Go to Apply

Supply Chain and Engineering Consulting - Logistics & Fulfillment (JTG) Manager

Accenture • Cleveland, OH • 7h ago

Management & Administrative

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p...

7h ago

Go to Apply

Manager, Process and Controls - Distribution Portfolio Management

FirstEnergy Corp • Akron, OH • 8h ago

Management & Administrative

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

8h ago

Go to Apply

ABI Market Manager

ADVANTAGE SALES & MARKETING LLC • Cleveland, OH • 8h ago

Management & Administrative

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)