Back to Jobs search

Key Account Manager - UniFirst

UniFirst • Croydon, PA • 1h ago

Location:

Croydon, Pennsylvania

Job ID

2604734

GENERAL SUMMARY

The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics.

PRIMARY DUTIES & RESPONSIBILITIES

Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.

Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).

Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.

Update records with all pertinent information on a daily basis.

Maintain customer contract/PO status and renew contracts/PO's before they expire.

Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer's expectation.

Generate leads to turn over to Service and Sales teams (when necessary).

Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.

ADDITIONAL DUTIES & RESPONSIBILITIES

Prepares reports of business transactions and keeps expense accounts.

Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation.

Attends weekly meetings.

Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.

Assist the service team in stylizing uniform programs and renewing customers upon expiration.

Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs.

Qualifications

EDUCATION AND EXPERIENCE

College degree preferred.

3 to 5+ years of successful sales and/or service experience.

Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.

Must be able to travel approximately 70% - 80% for customer interfacing

Excellent people, communication and interpersonal skills for relationship building.

Strong contract and negotiation skills.

Good judgment/decision making

Problem solving (solutions and execution)

Order writing, proposals and pricing

Benefits & Perks

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at TalentAcquisition@unifirst.com or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at(800) 213-8979 (tel:+800-347-7888) to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Similar Jobs

Key Account Manager (New Business)

The Hertz Corporation • Trenton, NJ • 1h ago

Management & Administrative

Unser Sales Team wächst - und dafür suchen wir dich! Als Key Account Manager (m/w/d) für Norddeutschland übernimmst du die Verantwortung für unsere wichtigsten Kunden in der Region, baust bestehende Partnerschaften erfol...

1h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Bristol, PA • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Bristol, PA • 2h ago

Management & Administrative

2h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Mount Laurel, NJ • 2h ago

Management & Administrative

Store 960 - Mt. Laurel, NJ 08054 Part time JR121981 As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of...

2h ago

Go to Apply

Customer Service Associate

Walgreens • North Wales, PA • 2h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

2h ago

Go to Apply

Executive Administrative Assistant

Dorman Products, Inc. • Colmar, PA • 7h ago

Management & Administrative

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engi...

7h ago

Go to Apply

Assistant Vice President, Enterprise Systems & Data Solutions - 20260404S

Villanova University • Villanova, PA • 7h ago

Management & Administrative

Villanova University Assistant Vice President, Enterprise Systems & Data Solutions Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Def...

7h ago

Go to Apply

Assistant Vice President, Enterprise Systems & Data Solutions - 20260404S

Villanova University • Villanova, PA • 7h ago

Management & Administrative

7h ago

Go to Apply

Advanced Service Representative, ACOE

Comcast • Philadelphia, PA • 8h ago

Management & Administrative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

8h ago

Go to Apply

AI & Emerging Technologies Manager - Digital Marketing

Unisys Corporation • Philadelphia, PA • 8h ago

Management & Administrative

What success looks like in this role: We are looking for an emerging technologies specialist to join our digital marketing team. You will be responsible for exploring and evangelizing new and innovative technologies that...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)