Account Manager (Commercial Landscaping)

BrightView • White Marsh, MD • 18h ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Deliver timely bid proposals and designs for enhancement projects.

Generate referrals from existing client base and communicate leads to Business Developer

Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact

Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Lead and facilitate the resolution of client concerns or issues (land and/or snow)

Ensure timely account renewals within the assigned client portfolio

Proactively assess and address site enhancement needs during visits

Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations (land and/or snow)

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met (land and/or snow)

Support hiring, training, and coaching of field crews for the assigned portfolio

Promote and enforce safety policies and procedures

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain proper account documentation and notes in the CRM system

Monitor and maintain satisfactory accounts receivable levels (land and/or snow)

Coordinate with the Branch Administrator to keep client records and contact information current

Perform additional duties as assigned by the Branch Manager

Education and Experience:

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

inimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.

Strong written and verbal communication skills.

Demonstrated leadership and coaching abilities

Ability to foster collaboration and teamwork

Physical Demands/Requirements:

Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools

Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time

Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services

Ability to travel by car, train, and plane

Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week

Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time

Compensation Pay Range:

$65,000 to $85,000

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

Senior Project Manager

Southland Industries • Baltimore, MD • 1h ago

Management & Administrative

Position Summary This position is responsible for leading project delivery resources and managing client relationships in delivering larger, more complex projects. Accountable for successful financial project delivery, m...

1h ago

Go to Apply

Cornerstone onDemand • Baltimore, MD • 1d ago

Management & Administrative

SR. MANAGER, CAMPAIGN OPERATIONS The Sr. Manager, Campaign Operations leads the global campaign execution function - a four-person team across three regions, the platforms they build in, and the standards that ensure cam...

1d ago

Go to Apply

Mechanical Project Manager

Actalent • Catonsville, MD • 1d ago

Management & Administrative

Mechanical Project Manager Job Description We are seeking a dynamic and experienced Mechanical Project Manager to oversee MEP projects. This full-charge role involves managing multiple medium to large-scale projects, wit...

1d ago

Go to Apply

Endpoint Services Software Engineer CI Lead

CACI International • Elkridge, MD • 1d ago

Management & Administrative

Job Title: Endpoint Services Software Engineer CI Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Requ...

1d ago

Go to Apply

Inventory Management Specialist

Veterans Affairs, Veterans Health Administration • Baltimore, MD • 1d ago

Management & Administrative

Summary This position serves as an Inventory Manager in the Commodity Management Division of the Logistics Service in the VA Health Care System responsible for the inventory and management of all expendable supplies and...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)