Customer Service Representative

Accendra Health • Denver, CO • 3h ago

Denver, CO

Full time

REQ2670548

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.

The anticipated salary range for this position is $21/hour

Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.

Core Responsibilities

Receive Inbound calls from patients and healthcare professionals

Review and Process orders via fax and electronic platforms

Make outbound calls to patients and referrals as needed

Utilize tools and resources to assist in order entry

Use full product knowledge of Byram therapies to service patients

Communicate effectively with patients, teammates healthcare professionals and sales team.

Consistently meet required Key Performance Indicators (KPI's)

Perform other duties as required

Qualifying Experience

High School Diploma or equivalent required

1-2 years of customer service experience required

Call center experience preferred

Excellent written and verbal communication skills

Proficient with MS Office and the ability to navigate multiple platforms

Ability to learn our brand products and therapies

Strong customer service skills with the ability to resolve patient concerns

Demonstrate soft skills to enhance patient experience

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

Medical, dental, and vision care coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short-and long-term disability coverage

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

AccendraHealth

With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone.

If you're interested in meaningful work with impact, explore our career opportunities - from remote-friendly to hybrid and in-person roles - and join us in our purpose of Bringing Care To Life.

Similar Jobs

Key Account Manager (New Business)

The Hertz Corporation • Denver, CO • 2h ago

Management & Administrative

Unser Sales Team wächst - und dafür suchen wir dich! Als Key Account Manager (m/w/d) für Norddeutschland übernimmst du die Verantwortung für unsere wichtigsten Kunden in der Region, baust bestehende Partnerschaften erfol...

2h ago

Go to Apply

Account Manager SMB-Business Sales

Verizon Communicatio • Lone Tree, CO • 2h ago

Management & Administrative

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l...

2h ago

Go to Apply

Territory Sales Manager

Cornerstone Building • Denver, CO • 2h ago

Management & Administrative

Job Description The role of the Territory Sales Manager is to effectively manage assigned territory accounts mostly in Idaho, Montana, and Colorado supporting designated sales team in their efforts to grow revenue while...

2h ago

Go to Apply

Territory Sales Manager - Specialty (Denver, CO)

Sumitomo Pharma • Denver, CO • 3h ago

Management & Administrative

US-CO-Denver Full time R01469 Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, uro...

3h ago

Go to Apply

Product Sales Manager (Academic Library)

Clarivate Analytics • Denver, CO • 3h ago

Management & Administrative

Clarivate is seeking to hire a Product Sales Manager to join our Academia & Government team! As a Product Sales Manager, you will drive sales activity for ProQuest and Clarivate Academia & Government content port...

3h ago

Go to Apply

Manager of Operations, Transportation & Supply Chain Institute

University Of Denver • Denver, CO • 5h ago

Management & Administrative

Manager of Operations, Transportation & Supply Chain Institute Job No: 499023 Work Type: Staff Full-Time Location: Denver, CO Categories: Admin / Executive / Office Support The Transportation and Supply Chain Institu...

5h ago

Go to Apply

Operations Manager, Government Grants

American Heart Association • Aurora, CO • 6h ago

Management & Administrative

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate...

6h ago

Go to Apply

Cybersecurity Senior Consultant

Crowe LLP • Denver, CO • 6h ago

Management & Administrative

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you...

6h ago

Go to Apply

Security Officer-Clearance Required Driving

Allied Universal • Englewood, CO • 7h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

7h ago

Go to Apply

Account Manager II - Hybrid/Denver, CO

Aon Corporation • Denver, CO • 9h ago

Management & Administrative

Considering a job change? Take a look at Aon! Our General Industry team in Denver is looking for an Account Manager II. This is a hybrid role based out of our Denver, CO office. Aon is in the business of better decisions...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)