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Welfare Consultant

State of Indiana • Indianapolis, IN • 1h ago

Welfare Consultant

Date Posted: Sep 3, 2026

Requisition ID: 483157

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family and Social Services Administration :

The Family and Social Services Administration serves more than 1.5 million residents through eight core programs. We are an integral part of the state's efforts to support Indiana residents with a variety of programs and initiatives. We seek to dismantle inequity through a deliberate human services system that delivers emotional, mental, and physical wellbeing.

Role Overview:

Eligibility & Case Processing: Review medical records, changes, and redeterminations to determine disability; approve or recommend denial for disability cases.

Policy and Process Optimization: Ability to analyze workflows; Use state/federal regulations to make an accurate decision for Medicaid disabilityContinuous Learning Culture: Expected to stay current with policy changes and regulations; contribute to training materials, and team discussions on best practices.

Salary:

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

Review medical packets and render an eligibility determination in a timely accurate method.

Process all incoming Medicaid applications according to their priority, accelerated, expedited/waiver, regular and progress reports.

Determine what information is needed to obtain necessary documents to maintain the appropriate processing flow in case decisions.

Collaborate with department physicians as necessary during the application review process

Exercise judgment concerning the impact case decisions has and the necessity of accuracy and timeliness.

Complete special projects as assigned.

Some essential functions of this position may be performed onsite at the agency's worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

A degree is not required. However, experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Completion of relevant education degree(s) may substitute for equivalent years of experience.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

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