Medical Front Desk

Robert Half • Beverly Hills, CA • 2h ago

Description

A healthcare company is looking for an experienced and dependable Medical Front Desk to support a busy healthcare office in California. This Medical Receptionist opportunity is ideal for someone who enjoys creating a positive patient experience while keeping daily front-office operations organized and efficient. The Medical Front Desk will serve as an important point of contact for patients, helping coordinate appointments, maintain accurate records, and uphold a high standard of confidentiality and service.

Key Responsibilities:

Welcome patients in a courteous and attentive manner, creating a positive first impression at the front desk.

Coordinate new and returning patient visits by arranging, confirming, and adjusting appointments through the office scheduling system.

Respond to inbound calls and patient inquiries with clear, helpful communication regarding office procedures and next steps.

Review intake documents and insurance details for completeness and accuracy while handling sensitive information in accordance with privacy standards.

Update patient records and enter information into office systems to support accurate documentation and regulatory compliance.

Contact patients and prospective clients to follow up on inquiries and assist with securing future appointments.

Work closely with staff and providers to ensure follow-up visits are scheduled appropriately and aligned with office availability.

Provide day-to-day administrative assistance to office leadership and clinical team members as operational needs arise.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Requirements

Qualifications:

At least 2 years of experience working in a medical office or healthcare front desk environment.

Demonstrated ability to manage patient check-in, appointment scheduling, and high-volume inbound phone communication.

Working knowledge of HIPAA requirements and best practices for safeguarding patient information.

Experience verifying patient information, processing forms, and maintaining accurate electronic or manual records.

Strong interpersonal and communication skills with the ability to remain composed and service-focused in a fast-paced setting.

Familiarity with medical front desk workflows, including coordinating follow-up visits and supporting daily administrative tasks.

Billing exposure or general understanding of medical office billing processes is preferred.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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