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Administrative Assistant

ABM Industries • Kansas City, KS • 3h ago

Overview

The Operations Administrator provides dedicated administrative, operational, and

compliance support at site level to enable Site Managers to focus on strategic leadership,

safety performance, client engagement, and operational excellence. This role is

responsible for delivering accurate and timely reporting for multiple sites, managing

employee rosters and hours inputs, coordinating hiring and onboarding activity, and

supporting governance processes across the Amazon account. The Operations

Administrator ensures the reliability, completeness, and consistency of site-level data, and

strengthens compliance execution.

Responsibilities

Administrative & Operational Support

Manages all daily, weekly, and monthly site-level administrative tasks that support

the Site Manager and operational delivery.

Coordinates roster updates, shift patterns, and attendance records to ensure

accuracy and alignment with contractual staffing requirements.

Prepares standard operating documents, checklists, and compliance submissions

required for audits, SWOPs and monthly operating reviews.

Maintains organized digital and physical records supporting safety, HR, operations,

training, and payroll compliance.

Hours Tracking, Payroll Input & Financial Accuracy

Completes accurate Epay inputs including hours, PTO, shift changes, cross-site

support, and retro adjustments in line with ABM policy.

Ensures correct Epay Sub usage and supports documentation for shift swaps,

additional shifts, and cross-support labor.

Performs weekly validation of hours, rostered vs delivered hours, OT exceptions, and

correct labor code utilization.

Supports preparation of site-level cost inputs for P&L review, flagging anomalies or

compliance variance risks to the Site Manager.

Recruitment, Onboarding & Talent Support

Acts as the site-level liaison for Talent Acquisition, ensuring smooth candidate flow,

interview scheduling, offer processing, and Day 1 readiness.

Supports early-stage onboarding including I-9 coordination, site orientation

preparation, badge activation, and uniform allocation.

Tracks new hire progress through Day 7, Day 30, and Day 60 checkpoints to reduce

early attrition.

Maintains applicant status logs, onboarding checklists, and supports site hiring

plans.

Compliance, Governance & Reporting

Ensures timely and accurate completion of compliance deliverables including

safety reporting, accident logs, LMS training records, roster reviews, and corrective

actions.

Prepares weekly/monthly data for Network Ops, BIT, Finance, Safety, and HR as

required.

Supports SWOPs, Near Miss, Global Auditing Tool (GAT) audits and internal

governance reviews.

Ensures adherence to contractual, legal, and policy requirements across all

operational and administrative workflows.

Communication & Coordination

Serves as the administrative point of contact for Site Manager, ensuring smooth

coordination across ABM teams (TA, HR, Payroll, Finance, BIT).

Provides clear, organized communication to frontline supervisors and shift leaders

regarding rosters, changes, and operational updates.

Maintains strong relationships with site POC stakeholders during administrative

interactions while representing ABM professionalism and consistency.

Process Improvement

Identifies opportunities to streamline administrative tasks through standardization,

templates, and process improvements.

Supports the adoption of new systems, reporting tools, and governance frameworks

deployed by BIT, CI, or Network Operations.

Provides feedback from site-level execution to central teams to refine tools and

improve usability for the field.

Other duties as assigned

Job duties may be modified at any time to support operational needs, compliance

requirements, or account-wide initiatives

Qualifications

High school diploma or GED required; associate's degree or administrative

certification preferred.

Driver's License preferred.

Minimum 1-2 years of similar administrative or operational support experience;

experience in facilities management, logistics, distribution environments preferred.

Strong proficiency in Microsoft Excel, Outlook, Teams, and data entry systems.

Ability to interpret and accurately manage hours, payroll inputs, and staffing

schedules.

Excellent verbal and written communication skills in English.

Strong organizational skills and ability to manage multiple deadlines

simultaneously.

High attention to detail with the ability to produce accurate, consistent reporting.

Ability to work collaboratively with Site Managers, Shift Leads, HR, TA, and central

operations teams.

Must be proactive, reliable, and capable of working with minimal supervision.

Strong interpersonal skills and the ability to work effectively within a diverse

workforce

REQNUMBER: 165127

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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