Customer Account Specialist

Robert Half • Wallingford, CT • 6h ago

Description

Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role.

Position Overview:

This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You'll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.

Key Responsibilities:

Coordinate with sales and product teams for order accuracy

Proactively communicate with salespeople and customers regarding order status and delivery concerns.

Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.

Maintain thorough electronic documentation for orders and shipments in ERP software

Build strong customer relationships

Qualifications:

Education/Experience: 2+ years of relevant experience.

Skills: Proficient with MS Suite; solution-driven mindset.

Personality Traits: Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.

Why Join Us?

Work in a collaborative team environment with opportunities for growth.

Be a part of a global leader with an awesome culture and top notch benefits

To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)

Requirements

Proven experience in customer service, procurement, or logistics

Strong organizational and time-management skills for handling multiple customer orders efficiently.

Effective communication skills to coordinate with sellers, customers, and internal teams.

Proficiency in managing documentation and order tracking systems.

Ability to work collaboratively in a team environment.

Detail-oriented mindset to ensure accuracy in pricing, billing, and documentation.

Familiarity with logistics coordination

Problem-solving skills to address and resolve order-related challenges.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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