Customer Service Representative - Ridgway

Alpine Bank • Ridgway, CO • 1w ago

General Purpose

The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service. They receive and pay out money, as well as accurately keep records of cash and negotiable instruments involved in the Bank's various transactions.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular and Reliable on-site attendance is required as an essential function of this position.

Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).

Uses numerous software applications to accomplish daily tasks with minimal errors.

Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.

Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.

Understands the features and benefits of Alpine Bank consumer and business products and services.

Answers basic customer inquiries and cross-sells when appropriate.

Works effectively in a team oriented environment.

Follows all bank policies and procedures.

Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

Customer Service oriented individual.

Ability to manage multiple tasks simultaneously in a fast-paced environment.

Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.

Basic mathematical and cash handling skills.

Basic keyboard navigation ability.

Understanding and application of banking compliance regulations.

Proficiency in Microsoft Office products (including Outlook and Word) is preferred.

Bilingual abilities are a plus.

Education or Formal Training:

No specific education or formal training required.

Experience:

An entry-level position requiring little or no banking experience.

Previous cash handling and/or customer service experience preferred.

Working Conditions

Working Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours may be included.

*Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.*

Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive motion likely.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $19.00 to $24.00 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page{rel="noopener noreferrer" target="_blank"}

Position anticipated to close September 18, 2026, or until filled.

Similar Jobs

Fuel Center Clerk

Kroger Family of Companies • Montrose, CO • 1d ago

Management & Administrative

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor...

1d ago

Go to Apply

Clerk/Sorter

The Salvation Army Intermountain Division • Montrose, CO • 1w ago

Management & Administrative

Description Job Title: Clerk/Sorter FLSA Status: Part Time - non-exemptReports to: Delta Store Manager Schedule: TBD Supervises: N/A Rate of Pay: $15.20 ClosingDate: 09/01/2026 Benefits: Standard; Part-Time, Non-Exempt e...

1w ago

Go to Apply

Social Service Assistant

The Salvation Army Intermountain Division • Montrose, CO • 1w ago

Management & Administrative

Description Job Title: Social Services Assistant FLSA Status: Full Time - non-exempt Reports to: Service Center Director Schedule: TBDSupervises: N/A Rate of Pay: $16.50 USD Closing Date: 09/01/2026 Benefits: Standard; F...

1w ago

Go to Apply

Assistant Director - Support Services, Administration & Strategy

Montrose County • Montrose, CO • 1w ago

Management & Administrative

* Pay Range: $4,078.04 - $4,797.69 Bi-weekly (DOE) MONTROSE COUNTY BENEFIT INFORMATION: * 2026 Montrose County Benefit Information {rel="noopener noreferrer" target="_blank"} General Statement of Duties: Assists the Huma...

1w ago

Go to Apply

Administrative Assistant - Facilities

Montrose County • Montrose, CO • 4w ago

Management & Administrative

Pay Range: $20.98 - $24.68 hourly (DOE) MONTROSE COUNTY BENEFIT INFORMATION: 2026 Montrose County Benefit Information {rel="noopener noreferrer" target="_blank"} General Statement of Duties: Performs office administrativ...

4w ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Montrose, CO • 4d ago

Hospital & Medical

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Se...

4d ago

Go to Apply

Box Truck Beverage Delivery Driver (non CDL)

Express Employment P • Montrose, CO • 5d ago

Trucking & Construction

BOX TRUCK BEVERAGE DELIVERY DRIVER ( nonCDL ) $23.00/hr Montrose Temporary Assignment Express Employment is actively recruiting for an experienced 24' box truck driver in Montrose Duties include: Deliver and unload bever...

5d ago

Go to Apply

CDL Truck Driver Commercial PTO, Day 1 Benefits, Home Daily Montrose, CO

Waste Management • Montrose, CO • 5d ago

Trucking & Construction

CDL Truck Driver Commercial PTO, Day 1 Benefits, Home Daily Montrose, CO {rel="noopener noreferrer" target="_blank"} Job Description What is the value of a WM Job? At WM we know that the value of a WM job is more than a...

5d ago

Go to Apply

Personal Banking Representative I- Ouray/Ridgway

Alpine Bank • Ouray, CO • 1w ago

Finance, Accounting & Banking

General Purpose The Personal Banking Representative (PBR) I is an entry-level position that provides support to bank clients, assists with account management, check processing, and other transactions, as well as promotin...

1w ago

Go to Apply

Personal Banking Representative I - Telluride

Alpine Bank • Telluride, CO • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)