Customer Service Associate

Dollar Tree Stores, Inc.easton • Whitehall, PA • 1h ago

Apply directly at:

https://dollartree.wd5.myworkdayjobs.com/dollartreeus/job/PA-Whitehall/Customer-Service-Associate-II_R-299589

Job Description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

Your Role:

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards

Merchandising and stocking as needed

Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Managing sales transactions while working assigned cash register

Maintaining security of cash and protecting company assets

Other duties as assigned*

Your Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

High level of integrity is required

Proficiency in basic math for cash accounting is required

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Similar Jobs

Customer Service Representative

ManpowerGroup • Northampton, PA • 2h ago

Management & Administrative

Our client, a dynamic organization in the medical manufacturing, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Service department...

2h ago

Go to Apply

Outside Sales - Customer Specialist - Merlo Energy

Kendall Electric Inc • Bethlehem, PA • 13h ago

Management & Administrative

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Co...

13h ago

Go to Apply

(USA) Area Manager - Floor (wm.com) PHL1

Walmart • Bethlehem, PA • 19h ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...

19h ago

Go to Apply

CAPEX Category Manager

Amrize • Whitehall, PA • 1d ago

Management & Administrative

CAPEX Category Manager Requisition ID: 17796 Location: Alpena, MI, US, 49707Theodore, AL, US, 36590Hagerstown, MD, US, 21742Ravena, NY, US, 12143Morgan, UT, US, 84050Holly Hill, SC, US, 29059Florence, CO, US, 81226Whiteh...

1d ago

Go to Apply

Security Officer Warehouse Truck Gate

Allied Universal • Northampton, PA • 2d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2d ago

Go to Apply

Security Officer Evening Warehouse Access Control Support

Allied Universal • Nazareth, PA • 2d ago

Management & Administrative

2d ago

Go to Apply

Regional Market Development Manager

ThermoFisher Scientific • Allentown, PA • 2d ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our coll...

2d ago

Go to Apply

Product Marketing Manager, WAI

ThermoFisher Scientific • Allentown, PA • 2d ago

Management & Administrative

Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description GROUP/DIVISION SUMMARY The position is part of the Growth, Protection and Separation (GPS) business unit within the Laboratory E...

2d ago

Go to Apply

Customer Service Representative

US Foods • Allentown, PA • 3d ago

Management & Administrative

Hybrid Worker Perth Amboy NJ Greensburg PA Albany NY Norwich CT Metro Detroit MI Buffalo NY Allentown PA Watertown NY Bridgeport NJ Indianapolis, IN Cincinnati OH Manassas VA Cleveland OH Swedesboro NJ Seabrook NH Full t...

3d ago

Go to Apply

Sales Manager

Michaels • Allentown, PA • 3d ago

Management & Administrative

Quakertown-232 N West End Blvd Full time R00322725 Store - ALLENTOWN-QUAKERTOWN, PA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging c...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)