Summary The incumbent reports to the Designated Learning Officer (DLO) and coordinates the efficient implementation and operation of patient health education programs in the Veterans Learning Center. In executing this role, it is necessary to cross Department of Veterans Affairs, Medical Center, intra-/inter-departmental lines of authority. Responsibilities The Training/Education Technician is responsible for identifying, implementing, and assessing effective instructional design, methods and educational technologies for educational programming to support the Atlanta Veterans Administration Medical Center (Atlanta VAMC) programs. Duties include actively participating as a part of a multidisciplinary team to assess and develop medical education curriculum and evaluations to support multiple clinical service lines and medical service support staff. Additional duties include but are not limited to: Provide instructional design and promote visual pedagogies for effective online education programs. Identify and develop shared curriculum across medical and allied health programs; coordinate medical education programming. Develop content and quality oversight to ensure compliance with regulatory and accreditation requirements for all electronic learning programs/systems including organization, application, analysis, synthesis, evaluation, and program development. Provide guidance and advice on program policies and procedures, participate in performance improvement activities, and conduct and act as a resource for Service Line and Service specific program needs. Provide oversight of the library program, coordinate training and travel funding, and VHA sponsored scholarship programs. Oversees the Atlanta VAMC Education Service Line Satellite office at the (Fort McPherson or Atlanta) CBOC, and acts as Education Service Line liaison to Trinka Davis Veterans Village (Carrolton, Georgia), Oakwood CBOC, Newnan CBOC and Stockbridge CBOC. Provides technical support/coordination for educational classes and trains others. Provides guidance related to videotaping and/or copying, and distributing electronic media. Serves as the TMS direct Education Service Line liaison. Serves as the Administrator for the Class Management System (CMS) and Personal Development Plan (PDP) applications. Collaborates with Atlanta VAMC TMS Domain Manager (s), project teams, and other stakeholders throughout the life cycle of e-learning TMS development. Uses Microsoft software (Word, PowerPoint, Excel, Office, Database, publisher, etc,.) Has knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations and adapting techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Work Schedule: Monday thru Friday, 07:30a.m. to 4:00p.m. Subject to change based on agency needs. Compressed/Flexible: Not Authorized. Telework: Not Authorized. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized. Position Description/PD#: Training Technician/PD #508-50147A Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/07/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Preferred Experience in TMS Management of assigning training and running reports. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations; adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or productivity; conducting detailed analyses of complex functions and work processes; Experience developing and implementing classroom presentations; utilizing several @types of software, such as Microsoft Office (including Word, PowerPoint, Excel, Outlook, and Photoshop) to produce a wide variety of documents involving the editing of material, complex formatting, graphics or tables with text, and revising/updating existing databases or spreadsheets; operating a word processor, microcomputer, or computer terminal; and utilizing knowledge of English grammar, spelling, capitalization, and punctuation to prepare material from draft or voice recordings. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. The work is primarily sedentary, although some slight physical effort may be required. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
