Back to Jobs search

BMV Customer Service Representative 2

State of Indiana • Monticello, IN • 1d ago

Date Posted: Aug 31, 2026

Requisition ID: 483011

Location:

Monticello, IN, US, 47960

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.

Role Overview:

Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.

This role serves at the Monticello and Delphi, Indiana, BMV Branch Locations. Branch hours are:

Monticello: Monday, Wednesday, Friday: 9:00 am - 5:00 pm

Delphi: Tuesday, Thursday: 9:00 am - 5:00 pm

Salary:

The salary for this position traditionally starts at $31,668.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Administer skills tests and evaluate driving skills.

Assist customers with vehicle/watercraft titles and registration needs.

Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.

Attend training classes and/or take certification tests as required.

Maintain privacy of customer and all related records.

Substitute for Customer Service Representatives as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Required:

High school diploma or equivalent.

Must be 21 years of age or older.

Must possess a valid driver's license for at least the preceding 12-month period.

Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.

Additional qualifications:

Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.

Customer service experience.

Ability to relate tactfully, but decisively to all @types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.

Must be familiar with the operations of all @types of motor vehicles.

Working knowledge of Indiana driving laws.

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Able to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Correctional Officer

State of Indiana • Logansport, IN • 12h ago

Management & Administrative

Correctional Officer Date Posted: Sep 1, 2026 Requisition ID: 483370 Location: Logansport, IN, US, 46914 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the...

12h ago

Go to Apply

Purchasing Manager/ Agent

Consolidated Electrical Distributors • Logansport, IN • 3d ago

Management & Administrative

Summary Job title: Purchasing Manager/ Agent Job ID: null Department: Logansport - APE Location: null-null Description Summary: As a Purchasing Manager/ Agent, you will be responsible for sourcing goods and managing vend...

3d ago

Go to Apply

Manager Manufacturing Engineering

Caterpillar, Inc. • Lafayette, IN • 4d ago

Management & Administrative

Lafayette, Indiana Full time R0000387788 Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the wor...

4d ago

Go to Apply

State Eligibility Consultant

State of Indiana • Rensselaer, IN • 1w ago

Management & Administrative

State Eligibility Consultant Date Posted: Aug 25, 2026 Requisition ID: 483053 Location: Rensselaer, IN, US, 47978 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employe...

1w ago

Go to Apply

Collision Market Manager

Gerber Collision & Glass • Lafayette, IN • 1w ago

Management & Administrative

IN Lafayette-Fairfield Ct - 127106 IN Lafayette-Farabee Dr - 127105 IN Kokomo - 127112 IN Muncie - 127114 IN Anderson - 127110 Full time R064363 Company: Gerber Collision & Glass Great Teams Don't Happen by Accident...

1w ago

Go to Apply

Foster Care Case Manager

State of Indiana • Lafayette, IN • 1w ago

Management & Administrative

Foster Care Case Manager Date Posted: Aug 20, 2026 Requisition ID: 481325 Location: Lafayette, IN, US, 47901 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Lafayette, IN • 2w ago

Management & Administrative

1870187BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

2w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Lafayette, IN • 2w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2w ago

Go to Apply

Entry Level Vehicle Service Specialist

Valvoline • Lafayette, IN • 3w ago

Management & Administrative

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

3w ago

Go to Apply

Administrative Assistant

Robert Half • Lafayette, IN • 3w ago

Management & Administrative

Description We are looking for a detail-oriented Weekend Administrative Assistant to support weekend warehouse operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys kee...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)