Director-Software Engineering
Phoenix, AZ, United States
(Hybrid)
Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company's total revenues. Our vision is to be essential to our customers' businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs.
Responsibilities
This role will be focused on expanding the core APIs to enable a robust business to business feature set
This role requires a blend of a highly technical skillset with deep business acumen, with the expectation of being able to make technical decisions fast to deliver on business strategy to drive more adoption and revenue
Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the software engineering community
Collaborate with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains top talent
Directs and oversees the successful development, deployment, support, and monitoring of software across various environments
Leads multiple software product development teams to realize the company's technology vision and strategy in a scalable, iterative environment
Drives innovation and experimentation to deliver software solutions that meet or exceed customer and partner expectations
Shares technology domain expertise with architects and specialists across multiple organizations to enhance technical solutions
Ensures frictionless automated delivery processes and empowers teams to succeed at scale
Collaborates with business and technology partners to motivate change and execute product roadmaps
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Qualifications
Education:
Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred
Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases
Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Work Experience:
Deep understanding of how to leverage AI tooling to enhance productivity Kotlin, Ktor, AWS, and API development
Software engineering and development experience or a related job
Experience in leading and managing software engineering teams, providing technical leadership and mentorship
Experience in collaborating with senior stakeholders to drive software strategy and innovation
Expertise in application design, software development, and automated testing
Experience in distributed (multi-tiered) systems, algorithms, and relational databases
Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
Experience in automation testing and documentation (i.e. automated, functional, and performance)
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/)
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits)
.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster)
" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification26013339
Job CategoryTechnology
Posting Date08/31/2026, 11:16 PM
Apply Before09/30/2026, 05:00 AM
Degree LevelHigh School Graduate
Job ScheduleFull time
Job ShiftDay
LocationsAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid)
Salary Range$144250 - $256250 annually + bonus + equity (if applicable) + benefits
Career AreaTechnology
Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)
