Located in the heart of State College, Pennsylvania, our Shaner Hotels Corporate Office offers an exciting and collaborative work environment where innovation, teamwork, and professional growth are at the center of everything we do. Just minutes from Penn State University and nestled in the scenic surroundings of Mount Nittany, our corporate headquarters provides the ideal setting to build a rewarding career in hospitality.
As a member of our Corporate Office team, you'll work alongside experienced professionals dedicated to supporting the success of more than 70 hotels across our growing portfolio. From Accounting, Finance, Human Resources, Information Technology, Sales and Marketing, Revenue Management, Development, eCommerce, and Operations, every department plays a vital role in delivering exceptional service and driving the continued success of Shaner Hotels.
At Shaner, we believe our associates are our greatest asset. We foster a culture that encourages collaboration, continuous learning, and career advancement, empowering every team member to reach their full potential while making a meaningful impact on our organization.
We are proud to offer a competitive compensation package along with a comprehensive benefits program for eligible full-time associates, including:
Competitive salary
Medical, dental, and vision insurance
Company-paid and voluntary life insurance options
Short-term and long-term disability coverage
401(k) retirement plan with a discretionary company match
Generous Paid Time Off (PTO) including holidays and birthdays
Opportunities for professional development and career advancement
A collaborative, supportive, and inclusive workplace culture
Build your future with Shaner Hotels-where your career has room to grow.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
E-Commerce Manager
Location: Corporate Office / RemoteDepartment: Marketing & E-Commerce
Make an Impact Where Hospitality Meets Digital
Are you passionate about digital marketing, e-commerce, and creating experiences that turn online interest into real business results?
Shaner Hotels is looking for an E-Commerce Manager to help shape the digital presence and online revenue performance of our diverse portfolio of hotels. This is an exciting opportunity for a strategic, data-driven digital marketer who enjoys combining creativity, analytics, technology, and hospitality to drive results.
In this role, you'll have the opportunity to influence how our hotels are discovered, considered, and booked online. You'll work across a portfolio of properties and collaborate with Corporate Marketing, Revenue Management, Sales, Distribution, hotel leadership, and major hospitality brands including Marriott, Hilton, IHG, and independent hotels.
If you're someone who sees an underperforming website, digital campaign, or distribution channel and immediately starts thinking about how to make it better, we'd love to hear from you.
What You'll Do
Drive E-Commerce Performance
Develop and execute e-commerce strategies designed to increase direct bookings, online revenue, profitability, and overall digital performance.
Analyze hotel and market performance to identify opportunities, solve challenges, and recommend strategies that drive measurable results.
Partner with Revenue Management, Sales, Marketing, Distribution, and hotel leaders to align digital strategies with business objectives.
Elevate Our Digital Presence
Manage and optimize hotel websites to ensure they are engaging, easy to navigate, conversion-focused, and aligned with brand standards.
Lead regular website and digital presence audits, identifying opportunities to improve content, photography, offers, SEO, user experience, and conversion.
Develop and optimize digital content that connects with target audiences and encourages them to book.
Maximize Online Distribution
Oversee hotel presence across brand websites, OTAs, metasearch, and other approved online distribution channels.
Ensure property content, photography, descriptions, amenities, ratings, reviews, and offers are accurate, compelling, and competitive.
Work with hotel and Revenue Management teams to optimize channel strategies, promotions, packages, and online merchandising.
Turn Data Into Action
Monitor website traffic, conversion, revenue, channel contribution, campaign performance, and other key e-commerce metrics.
Create meaningful reporting and translate data into clear recommendations for Corporate and hotel leadership.
Test new ideas, evaluate results, and continually refine strategies to improve ROI and online revenue.
Lead Digital Marketing Initiatives
Coordinate digital marketing efforts including SEO, paid search/PPC, email marketing, online advertising, affiliate marketing, and other emerging digital opportunities.
Collaborate with internal teams, agencies, vendors, and brand partners to develop effective campaigns and compelling creative.
Stay ahead of emerging digital trends, technologies, and hospitality e-commerce opportunities.
Be a Digital Partner to Our Hotels
Build trusted relationships with General Managers, Revenue Managers, Directors of Sales, and hotel marketing teams.
Provide guidance, training, and best practices that help hotel teams understand and maximize their digital opportunities.
Serve as a key e-commerce liaison w
