Account Manager

Robert Half • Greenville, SC • 13h ago

Description We are looking for an Account Manager to support customer relationships for a plastics manufacturing organization in Greenville, South Carolina. This contract opportunity with permanent potential is ideal for someone who enjoys partnering closely with clients, understanding business objectives, and delivering a dependable service experience. The person in this role will help strengthen long-term accounts by coordinating onboarding, guiding account activity, and working across teams to address customer needs effectively.

Responsibilities:

Build and maintain strong relationships with assigned customers through consistent communication and proactive account support.

Facilitate recurring business discussions to understand client priorities, review performance, and identify opportunities to improve partnership value.

Represent the voice of the customer internally by sharing feedback, concerns, and expectations with cross-functional teams.

Manage the onboarding process for new customers, ensuring account setup is completed accurately and users receive the guidance needed to get started successfully.

Collaborate with internal departments to resolve account issues, support service delivery, and maintain customer satisfaction.

Track account activity, customer interactions, and follow-up actions within CRM and related business systems.

Use SAP and customer management tools to monitor account details, maintain accurate records, and support day-to-day account operations. Requirements - Previous experience in account management, customer success, or a similar client-facing role.

Proven ability to build trust with customers and maintain strong detail-oriented relationships over time.

Working knowledge of CRM platforms and customer account management processes.

Experience using SAP or similar enterprise systems in a business environment.

Strong communication skills with the ability to coordinate effectively across multiple teams.

Ability to lead customer onboarding activities and provide clear training or process guidance.

Organized approach to managing account details, follow-up items, and customer experience priorities. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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