Account Manager

DELTA DENTAL OF ILLINOIS • Naperville, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13686449

Account Manager - We offer a companywide bonus program, tuition reimbursement, volunteer time off, an on-site fitness center and the flexibility of a hybrid work schedule.

We are the largest dental insurance company and continue to grow. Based in Naperville, IL Delta Dental of Illinois has over 50 years of oral health experience and is dedicated to clients and employees alike.

Our company culture is inclusive, innovative and focused on achieving our goals. We believe in improving oral health through our dental benefit programs and through our Foundation, which develops and supports projects and organizations that improve access to oral healthcare and oral health education.

Delta Dental of Illinois is seeking a relationship-driven Account Manager to be responsible for providing professional, knowledgeable service and ultimately the profitable retention of an assigned book of business. This position requires heavy interaction with external clients daily. Negotiation of contracts and renewals is a critical function of this job. If responsiveness and proactive outreach is your brand then read further!

Key Responsibilities

Maximize retention of assigned accounts by using independent

professional judgment to provide proactive service to groups.

Effectively negotiate group contracts to ensure continued

profitability.

Meet or exceed annual cross-sell quota.

Identify and maximize growth potential for group accounts.

Consult with management on client servicing needs, concerns and

development of action plans.

Consult with client/broker to develop a course of action to achieve

clients long-term goals and coordinate activities to ensure action steps are executed.

Coordinate activities with Sales Executive and implementation team

to ensure the smooth transition of new business.

Act as day-to-day liaison with benefits managers and

consultants/brokers to resolve issues.

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