Customer Service Specialist

Sherwin-Williams Company • Media, PA • 1h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #3788, located at: 1163 W Baltimore Pike Ste A-C- Suite A-C Media, PA 19063

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistently with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED

Have at least one (1) year of experience working in a delivery, retail, or customer service position

Have previous work experience selling paint and paint-related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

SHWSales

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

Similar Jobs

Software Engineer Stf / Control Account Manager - E4

Lockheed Martin • King Of Prussia, PA • 48min ago

Management & Administrative

Standard Job Description Lockheed Martin Space is seeking a highly skilled individual to perform as a Control Account Manager (CAM) for the Meridian program's Enterprise Integration Team. As a Software Engineering Cost A...

48min ago

Go to Apply

Neuroscience Account Manager (Psychiatry) - Philadelphia, PA

Vanda Pharmaceuticals Inc. • Philadelphia, PA • 48min ago

Management & Administrative

Description Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of pati...

48min ago

Go to Apply

Account Manager (Central/Southern Jersey and Philadelphia)

Envista Holdings Corporation • Cherry Hill, NJ • 49min ago

Management & Administrative

United States of America, New Jersey, Cherry Hill United States of America, Pennsylvania, Philadelphia Full time R5027184 Job Description: As part of the Kerr sales organization, the Account Manager (Restorative/Total Ca...

49min ago

Go to Apply

Account Manager (Central/Southern Jersey and Philadelphia)

Envista Holdings Corporation • Philadelphia, PA • 49min ago

Management & Administrative

49min ago

Go to Apply

Neuroscience Account Manager (Psychiatry) - Philadelphia, PA

Vanda Pharmaceuticals Inc. • Philadelphia, PA • 49min ago

Management & Administrative

49min ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Philadelphia, PA • 1h ago

Management & Administrative

Store 8064 - Philadelphia, PA 19114 Part time JR121907 As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a...

1h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Sewell, NJ • 1h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1h ago

Go to Apply

Senior Area Sales Manager - 19371

Genex Services, LLC. • Wayne, PA • 1h ago

Management & Administrative

Genex Service LLC Senior Area Sales Manager US-PA-Pittsburgh Job ID: 26-19371 Type: Regular Full-Time # of Openings: 1 Category: Sales & Client Services Mitchell International, Inc. Overview At Enlyte, we combine inn...

1h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Philadelphia, PA • 1h ago

Management & Administrative

Store 8054 - Philadelphia, PA 19115 Part time JR121906 As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part...

1h ago

Go to Apply

Management Consulting - Operations & Supply Chain Solutions Intern - Summer 2027

PwC • Philadelphia, PA • 1h ago

Management & Administrative

The Opportunity As a Management Consulting - Operations & Supply Chain Solutions Intern, you will engage in projects that enhance operational performance across supply chains and core business processes. Within our A...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)