Shift Lead

Walgreens • Fergus Falls, MN • 2d ago

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17 - $20 / Hourly

Similar Jobs

Cook / Chef - Intermittent position

State of Minnesota • Fergus Falls, MN • 3w ago

Retail & Hospitality

Working Title: Chef Job Class: Cook Agency: Minnesota Department of Veterans Affairs Job ID : 96208 Location : Fergus Falls Telework Eligible : No Full/Part Time : Intermittent Regular/Temporary : Unlimited Who May Apply...

3w ago

Go to Apply

Retail Counter Associate

M & H Gas • Fergus Falls, MN • 3w ago

Retail & Hospitality

Job Duties Ability to lift at least 50 pounds. Provide excellent customer service; operate a touch screen register; make change; stock coolers; stock shelves; sweeping; mopping; cleaning bathrooms; changing fountain item...

3w ago

Go to Apply

Truck Driver, Sugar Beets

Vagts, Jay Farm • Breckenridge, MN • 6h ago

Trucking & Construction

Jay Vagts Farm is seeking a Truck Driver for the upcoming sugar beet harvest. Experience is needed in either operating tandem trucks or semi-trucks. Good driving record. No CDL needed. Will be working 1:30 am to 1:30 pm....

6h ago

Go to Apply

Traveling Supervisor TelCom Construction

TelCom Construction • Fergus Falls, MN • 3d ago

Trucking & Construction

Discover a more connected career At TelCom Construction, as a Field Supervisor on our team, you'll be responsible for supervising the day to day aspects of the project. The purpose of this position is to provide communic...

3d ago

Go to Apply

Medical Laboratory Scientist

Catholic Health Initiatives • Breckenridge, MN • 4d ago

Hospital & Medical

Job Summary and Responsibilities As our Medical Lab Scientist, you will be a critical diagnostic expert, performing complex laboratory tests to ensure accurate, timely results vital for patient diagnosis and treatment. E...

4d ago

Go to Apply

Crisis Services Supervisor

Lakeland Mental Health Center • Fergus Falls, MN • 6d ago

Management & Administrative

Job Duties The Crisis Services Supervisor is responsible for general administration and supervision of the Crisis Services Program to assure quality, responsiveness, and cost effectiveness in the delivery of crisis menta...

6d ago

Go to Apply

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Fergus Falls, MN • 1w ago

Hospital & Medical

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Appre...

1w ago

Go to Apply

Pharmacy Customer Service Associate

Walgreens • Fergus Falls, MN • 1w ago

Hospital & Medical

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state...

1w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Fergus Falls, MN • 1w ago

Management & Administrative

1w ago

Go to Apply

Psych APRN - Dually Licenses Family & Psych APRN

State of Minnesota • Fergus Falls, MN • 1w ago

Hospital & Medical

Working Title: Dually Licensed Psych and Primary Care APRN Job Class: Psychiatric Advanced Practice Registered Nurse Agency: Direct Care and Treatment Job ID : 96543 Location : Various Telework Eligible : No Full/Part Ti...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)