Summary This position is located within the Resources Directorate, in the Financial Management Department at the Captain James A. Lovell Federal Health Care Center (FHCC), North Chicago, Illinois; a 1c complexity facility. The Lovell FHCC is larger than just a single facility, but rather a system of facilities throughout Northeastern Illinois and Wisconsin which provide medical and dental services to U.S. Military Veterans, Recruits, and Active Duty and eligible beneficiaries. Responsibilities Duties include, but are not limited to the following: Employee will coordinate for signature, provide facilitation and guidance, and assist customers in drafting and producing sharing and support agreements between government agencies and functions at the FHCC. Performs data analysis in support of business planning, provider productivity, and department workload performance in support of management objectives. The employee will mine for data appropriate to the multiple service lines and provide command leadership of the necessary analysis to make short term decisions as well as develop long term planning goals. The employee will be familiar with healthcare terminology, processes, and functions in order to define and diagram service line processes and develop accurate flowcharts and reliable measures for them. Provides direct support to the Chief Finance Officer (CFO) and the Assistant Finance Officer (AFO) by mining, organizing, analyzing, and presenting information relevant to all service lines of FHCC. The employee is responsible for producing numerous reports on a weekly, monthly, quarterly, and annual basis. Utilizes working knowledge of graphical techniques to create slides, white papers, after action reviews, and executive summaries. Extracts healthcare workload data to track progress of the annual business plan by fully utilizing VHA Support Service Center (VSSC). Demonstrates knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) codes to further analyze data and indicate trends in exams, procedures, coding, and diagnosis. Interfaces with clinical providers and managers to maximize provider productivity while maintaining or exceeding Health Affairs and VHA guidance on Population Health metrics. The employee will use all available data systems to achieve an integrated reports library. Examples of these systems include but are not limited to, CHCS, VSSC, DSS, VERA, ARC, and VISTA. Responsible for understanding and use of new information management systems available to VA. The employee provides the Assistant Finance Officer (AFO) and the Assistant Director for Resources/Chief Financial Manager (CFO) with full information and specific recommendations concerning all administrative aspects required in sound and proper management concepts and determinations. Oversees a variety of administrative programs, including the distribution and dissemination of incoming mail, internal controls, records management, publication, and forms management. Directs administrative support services to ensure that inquiries, correspondence, and actions for the Fiscal Department are addressed timely and appropriately. Develops information papers and correspondence on wide variety of administrative functions. Independently coordinates and performs administrative duties delegated by the CFO and AFO, Fiscal Department. Represents and speaks on behalf of the Fiscal Department at designated meetings, reflecting the views and consensus of the Fiscal Department to other service lines/programs, outside agencies, and visitors when appropriate. Records and/or takes minutes for Fiscal related meetings and committees. Prepares and presents reports for leadership, including daily reports as required. Assists the AFO and the CFO with the development of new policies, systems planning, monitoring and evaluation of systems, and development and implementation of the quality improvement plan. Provides administrative and technical support in the areas of fiscal planning, marketing, organizational development, customer satisfaction, resource management, safety planning and implementing all professional and administrative activities. Serves as the Automated Data Processing Application Coordinator (ADPAC), Personnel Management liaison for the Financial Management Department providing administrative, technical, analytical, and Automated Data Processing (ADP) support. In this capacity, the employee provides input for top level managerial decisions and policy design in the Fiscal Department. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 7:30am - 4:00pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD067920 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To qualify at the GS-09 level, you must meet the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. Practical knowledge of internal functions such as supply, budget, procurement, contracting, or personnel that would facilitate the proposed sharing programs. Practical knowledge of legal, medical, and administrative terminology, medical center operations, and investigative procedures, along with statistical information systems are required for preparation of correspondence, reports, etc. Be able to gather and logically compile large amounts of information/data. In addition, the employee must possess the ability to organize this data into a meaningful format for review by management. To qualify at the GS-11 level, you must meet the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of VA and service goals and objectives to ensure organizational work, structure, staffing, administrative processes, and workload distribution support the operational mission and efficacy as well as cost-appropriateness these program areas. Knowledge of the procedural and regulatory requirements for establishing sharing and support agreements. Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of proposed sharing support agreements. Knowledge of legal, medical, and administrative terminology, medical center operations, and investigative procedures, along with statistical information systems are required for preparation of correspondence, reports, etc. Able to gather and logically compile large amounts of information/data. Assess the ability to organize this data into a meaningful format for review by management. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
