Summary This Supervisory Health System Specialist (Executive Assistant) position is located at Audie L. Murphy VA Medical Center in San Antonio, Texas. Incumbent reports directly to the South Texas Veterans Health Care System (STVHCS) Deputy Associate Director for Patient Care Services (DADPCS) and serves as the Supervisory Health System Specialist and Chief of Administrative Operations for all administrative operations, strategic planning, and health system management within the Office of the DADPCS. Responsibilities Supervisory Health System Specialist (Executive Assistant) has delegated authority to manage the administrative aspects of Patient Care Services which include but are not limited to operations, human resource management, information management, performance management, fiscal resource management, logistics and procurement management, facility and space planning, strategic planning, and systems and process improvement. The incumbent has broad responsibility for formulating plans and evaluating administrative management of the services and programs within Nursing Services and also serves as the primary point of contact for all internal and external constituencies on all matters pertaining to the Office of the Deputy Associate Director for Patient Care Service (DADPCS). The incumbent also serves as a liaison to the Executive Leadership Board and Senior Management teams as well as organizes, coordinates, and oversees special projects. Typical Duties include but are not limited to: Administrative and Management (25% of the time) coordinating relationships throughout STVHCS interpreting administrative policies, developing and/or implementing local policies overseeing Nursing Service Administrative staff productivity and workload assisting Service Chiefs in projecting staffing needs producing a wide range of data driven reports Supervisory and Personnel Management (25% of the time) supervising administrative support staff directing personnel management program liaisoning with the human resources office concerning personnel-related matters advising and assisting managers and staff counseling employees regarding policies, procedures, and directives Resource Management (20% of the time) monitoring the effectiveness and quality of support services performing specialized tasks such as Administrative Investigations, and miscellaneous audits providing advice to management and program personnel on budgetary and finance issues managing budget formulation and execution for a changing budget of administrative expenses analyzing Federal budget calls, reviewing guidelines and instructions Project Management (20% of the time) ensuring specifications and statements of work are prepared in a manner which adequately describes the Government's requirements advising technical personnel performing a complete review of recommended sole-source requirements and conducting necessary market analysis recommending appropriate methods of procurement reporting problems of delivery, production, quality, inspection, and other pertinent matters ADPAC and Training Liaison (10% of the time) providing safety training to all Nursing Administrative staff during orientation presenting monthly safety topic at Nursing Service staff meeting documenting ongoing and annual safety training coordinating staff training needs, etc. Work Schedule: TBD (Typically M-F, 0730-1600 CST) Telework: This position may be authorized for telework on an Ad-hoc (as needed) basis. Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist (Executive Assistant)/PD03857-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/01/2026. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements (IOR): Undergraduate and Graduate Education - Must possess an undergraduate or graduate level degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (TRANSCRIPTS REQUIRED) OR, Specialized Experience - Must possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government wide, agency; and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. AND Associated Group Standard Requirements (AGSR): (Group Coverage Qualification Standard for Administrative and Management Positions) Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade-level (GS-09) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to the typical duties of a Health System Specialist. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: Ph.D. or equivalent doctoral degree OR, 3 full years of progressively higher level graduate education leading to such a degree OR, LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience as described above and creditable graduate-level education. Example: An applicant has 9 months of specialized experience equivalent to GS-09 and 2 1/2 years of creditable graduate-level education. The applicant meets 75 percent of the required experience and 50 percent of the required education, i.e., the applicant has 1/2 year of graduate study beyond that required for GS-09. Therefore, the applicant exceeds the total requirement and is qualified for the position. IMPORTANT NOTE: The applicant's first 2 years of graduate study are not qualifying for GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies for this position: Conflict Management Influencing/Negotiating Manages Resources Partnering Planning and Evaluating Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 grade-level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education Notes: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. If your school has changed names, or is no longer in existence, you must provide this information in your application. If your school was accredited by a body recognized by the U.S. Department of Education at the time of graduation but is no longer listed on the U.S. Department of Education website, you must provide documentation of accreditation with your application packet. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
