Associate Banker, 30 Hours, Brea Area - Multiple locations

JPMorgan Chase • Brea, CA • 41min ago

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.

Job Responsibilities

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.

Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.

Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.

Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.

Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.

Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.

Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.

Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.

Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.

Ability to quickly and accurately learn products, services, and procedures.

Client service experience or comparable experience.

High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

Strong desire and ability to influence, educate, and connect customers to technology solutions.

Cash handling experience.

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Brea,CA $22.50 - $27.60 / hour

Similar Jobs

Associate Banker, 30 Hours, Huntington Beach Area - Multiple locations

JPMorgan Chase • Huntington Beach, CA • 43min ago

Finance, Accounting & Banking

43min ago

Go to Apply

Senior Credit Underwriter - Asset Based Lending

Bank of America • Newport Beach, CA • 45min ago

Finance, Accounting & Banking

Senior Credit Underwriter - Asset Based Lending Los Angeles, California;Seattle, Washington; Newport Beach, California; Dallas, Texas; Portland, Oregon To proceed with your application, you must be at least 18 years of a...

45min ago

Go to Apply

Senior Credit Underwriter - Asset Based Lending

Bank of America • Los Angeles, CA • 48min ago

Finance, Accounting & Banking

48min ago

Go to Apply

Staff Accountant

Robert Half • Los Angeles, CA • 5h ago

Finance, Accounting & Banking

Description We are seeking a detail-oriented and organized Staff Accountant to support day-to-day accounts payable and cash processing functions. This role will be responsible for invoice processing, reconciliations, jou...

5h ago

Go to Apply

Staff Accountant

Robert Half • Downey, CA • 5h ago

Finance, Accounting & Banking

Description We are seeking a detail-oriented Staff Accountant to provide accounting support on a temporary basis. The ideal candidate will have strong general accounting experience and be comfortable working in a fast-pa...

5h ago

Go to Apply

Staff Accountant

Robert Half • Downey, CA • 5h ago

Finance, Accounting & Banking

5h ago

Go to Apply

Payroll Specialist

Robert Half • City Of Industry, CA • 5h ago

Finance, Accounting & Banking

Description We are seeking an experienced Payroll Specialist to support our client's payroll operations on a temporary basis. The ideal candidate will have strong attention to detail, experience processing payroll, and a...

5h ago

Go to Apply

Payroll Clerk

Robert Half • Los Angeles, CA • 5h ago

Finance, Accounting & Banking

Description We are are seeking a detail-oriented Payroll Clerk with hands-on ADP experience to support accurate and timely payroll processing. This role is ideal for a candidate with strong organizational skills, a high...

5h ago

Go to Apply

Accounting Technician

University of Southern California • Los Angeles, CA • 5h ago

Finance, Accounting & Banking

Join a team that protects the integrity of USC equipment records across University Park, Health Sciences, and off-campus locations. This role combines field-based equipment inspection and inventory work with accounting,...

5h ago

Go to Apply

Accounts Receivable Specilaist

Robert Half • City Of Industry, CA • 13h ago

Finance, Accounting & Banking

Description We are seeking an experienced Accounts Receivable Specialist to join our client's accounting team on a temp-to-hire basis. The ideal candidate will have strong AR experience, excellent attention to detail, an...

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)