Test Center Administrator (Prometric)

Sylvan Learning • Rancho Cucamonga, CA • 11h ago

We are looking for someone who can work Tuesday, Thursday, Saturday and Sunday from 12-5:30pm. Prometric is the recognized global leader in technology-enabled assessment services, providing Internet and computer-based testing solutions. If offers a fully integrated testing system that includes test development, test delivery and data management capabilities. On behalf of 600 current clients in the academic, professional, government, corporate and information technology markets, Prometric develops and/or delivers assessments through a global network of testing centers in 132 countries as well as direct to candidate via the Web. The Test Center Administrator works in a faced paced professional Test Center setting to ensure the integrity of our testing services by proctoring and controlling the computer based test center environment. This will include greeting candidates, verifying candidate identification, monitoring the examination process and maintaining Prometric policies and guidelines. The Test Center Administrator will uphold Prometric standard for integrity by providing clients with a secure and clean testing location that enables our clients to pursue their testing needs in a controlled and comfortable environment. Responsibilities: - Controlling test area by maintaining a working knowledge of policies, practices and procedures - Greet examinees and verify identification - Register and prepare candidate scorecards - If applicable, collect candidates biometric information (collect fingerprints) - Monitor candidates as they complete their exam - Resolve candidate issues or report them to the appropriate supervisor - Protect security of all computer software in Test Center environment - Report any occurrences which fall outside company guidelines to corporate management - Manage incidents of unacceptable identification or authorization on behalf of clients - Manage misconduct such as security breaches or inappropriate conduct of candidates - Reboot computer servers and reset passwords when necessary - Ensure test center environment is maintained to ensure a safe and comfortable testing experience Experience and Skills: - High School Diploma required, college experience preferred - One to two years of customer service experience - Ability to read and interpret documents such as operational and maintenance instructions - Ability to write detailed reports and correspondence - Exposure to Microsoft windows based computer applications - Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring - Experience using internet browser

Similar Jobs

Long Term Care (LTC) LPN/LVN

Amergis • Covina, CA • 1h ago

Hospital & Medical

The Long Term Care LPN assumes responsibility and accountability for the delivery of care for patients in a Long Term Care/Assisted Living Facility. The nurse demonstrates ability to make clinical judgments in an effecti...

1h ago

Go to Apply

CA Based Licensed Nurse Care Manager, Adult

Included Health • Full-time • Corona, CA • 1h ago

Hospital & Medical

We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-par...

1h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Moreno Valley, CA • 2h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

2h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • La Puente, CA • 2h ago

Management & Administrative

2h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Upland, CA • 2h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

2h ago

Go to Apply

Retail Sales Associate - Part Time

AutoZone, Inc. • San Bernardino, CA • 3h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

3h ago

Go to Apply