Back to Jobs search

Advanced Service Account Manager, Insourcing

Taylor • Amsterdam, NY • 5h ago

Pompano Beach, FL - ComplyRight, Inc.

Amsterdam, NY - Taylor Promotional Products Inc.

Dayton, OH - Taylor Corporation

Full time

R29720

Taylor Corporation is a dynamic, diversified company with big plans for the future ? and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger ? more challenge, more variety, more pathways for professional growth ? we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for a Advanced Service Account Manager, Insourcing to join their team!

Work Authorization:

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Key Responsibilities

Revenue Growth & Insourcing

Identify, prioritize, and execute TAP (Taylor Advantage Products) insourcing opportunities across assigned accounts.

Develop account-level strategies to increase TAP utilization, reduce external vendor spend, and expand product categories.

Review sales activity, quoting trends, and purchasing behavior to uncover revenue opportunities.

Partner with Sales and Customer Service to influence purchasing decisions toward TAP solutions.

Track and communicate insourcing progress, revenue impact, and performance against goals.

TAP (Taylor Advantage Products) Product Expertise

Serve as a primary expert on TAP products, capabilities, competitive advantages, inventory strategies, and new launches.

Promote TAP-first selling behaviors and recommend product substitutions or vended-to-TAP conversions.

Collaborate with Product Merchandising and Operations to address product gaps and identify future opportunities.

Coaching & Team Enablement

Train and mentor Customer Service, Account Managers, Program Coordinators, and Sales teams on TAP products and insourcing best practices.

Create simple reference materials, playbooks, and coaching content to improve adoption and consistency.

Act as an escalation resource for TAP-related product questions and strategic account opportunities.

Share successes, best practices, and lessons learned to strengthen organizational knowledge.

Strategic Account Management & Execution

Build strong relationships with stakeholders and decision-makers to support account growth.

Analyze account performance, spending patterns, product mix, risks, and conversion opportunities.

Coordinate with cross-functional teams to execute TAP initiatives and improve the customer experience.

Maintain visibility to pipeline opportunities and follow through on revenue-generating activities.

Provide leadership with insights and recommendations to expand TAP adoption and improve profitability.

You Must Have:

5+ years of account management, sales support, customer service, and promotional products industry experience.

Strong understanding of promotional products, decorated apparel, e-commerce storefronts, and insourcing initiatives.

Proven ability to influence stakeholders, coach teams, and drive revenue growth.

Strong analytical, communication, presentation, and cross-functional collaboration skills.

Experience with Salesforce, Tableau, Power BI, or similar reporting tools preferred.

Ability to travel up to 20%

Core Competencies:

Strategic thinking and revenue growth mindset

Product expertise and TAP-first consultative selling

Coaching, influence, and cross-functional collaboration

Customer focus, accountability, and data-driven decision making

The anticipated annual salary range for this position is $50,000-$60,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. Join more than a company - become part of a family.

Imagine a company whose core purpose is to create opportunity and security for its employees. That's us, that's Taylor.

If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Taylor

Go to Apply

Share this job

Similar Jobs

Adult Educator - Night Case Manager

Schenectady City School District • Schenectady, NY • 5h ago

Management & Administrative

Adult Educator - Night Case Manager Application Deadline 11/1/2026 Position Start Date 9/1/2026 Position Title Adult Educator - Night Case Manager Required Application Type Teacher / Admin Salary/Pay Scale $38.00 per hou...

5h ago

Go to Apply

Adult Educator - Case Manager

Schenectady City School District • Schenectady, NY • 5h ago

Management & Administrative

Adult Educator - Case Manager Application Deadline 9/30/2026 Position Start Date 9/1/2026 Position Title Adult Educator - Case Manager Required Application Type Teacher / Admin Salary/Pay Scale $37,000- $47,439 Job Descr...

5h ago

Go to Apply

Customer Service Associate

Walgreens • Guilderland, NY • 1d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1d ago

Go to Apply

Operations Manager

CVS Health • Saratoga Springs, NY • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Corps Administrative Assistant

The Salvation Army • Schenectady, NY • 1d ago

Management & Administrative

Corps Administrative Assistant Job Locations US-NY-Schenectady Job ID 2026-15620 Category Administrative Compensation Total compensation exceeds the stated hourly rate Compensation Min USD $22.59/Hr. Compensation Max USD...

1d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Johnstown, NY • 2d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

2d ago

Go to Apply

Operations Manager

Amazon • Amsterdam, NY • 2d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager....

2d ago

Go to Apply

Branch Manager Scotia, NY

Trustco Bank • Scotia, NY • 2d ago

Management & Administrative

Active - Regular full-time Management Scotia, Scotia, NY, US Salary Range: $60,000.00 To $65,000.00 Annually Branch Manager Reports to: Regional Vice President FLSA Status: Exempt | Supervisory Role: Yes Why Join Us? At...

2d ago

Go to Apply

Remote Contracts Manager

GE Aerospace • Schenectady, NY • 2d ago

Management & Administrative

Job Description Summary Contract professional supporting the Defense & Systems business contract life cycle including cradle to grave contract management and critical product line partnership duties in government and...

2d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Amsterdam, NY • 3d ago

Management & Administrative

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)