Summary The VA Northeast Ohio Healthcare System is recruiting for a Dental Assistant. The Dental Assistant will function in Dental Service. Responsibilities Employees at this level serve as staff dental assistants at or below the full-performance level with the ability to perform routine dental-assisting duties. They receive guidance from more experienced staff members or the treating dentist for more complex patient issues and require direct daily contact with the work-site supervisor. Customer Service Shows courtesy, respect, and a positive attitude for patients, co-workers and the public Assists customers with questions or concerns. Patient Care Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover; Assists in routine general dental procedures using four-handed dentistry concepts, basic knowledge of instruments, materials and standardized dental procedures; Assists with basic restorative procedures; Responds to basic medical emergencies; Uses knowledge of vital signs to measure and record vital signs; Provides pre- and post-operative and other appropriate patient education instructions; Maintains a field of operation during dental procedures through the use of retraction, suction, irrigation, drying, placing and removing cotton rolls; Mixes basic dental materials; Assists in preparation of laboratory prescription forms; Applies pressure indicator paste to removable prostheses; Keeps operative field clear of debris and retracts oral tissues effectively and comfortably; Prepares dental medicaments and impression materials per manufacturer's instructions; Accomplishes all intra-operative procedures within standard infection-control protocols; Monitors, and performs basic interpretation of, patient vital signs (BP, pulse, pulse oximeter) and condition during invasive treatment and during recovery period following procedure; Applies topical anesthetic at the injection site; Provides procedure-specific, patient-preventative education and oral hygiene instruction; Fabricates athletic mouth guards and bleaching trays; Performs other dental laboratory functions as needed; Maintains dental equipment per manufacturer instructions and dental service standards; Relays patient concerns to treating dentist; May perform other duties as required. Dental Imaging Possesses ability to identify normal anatomy; Exposes and processes basic dental radiographs; Mounts and labels dental radiographs and/or saves digital imaging to electronic medical records: Evaluates radiographs for diagnostic quality; Modifies settings to achieve the images as requested by the provider; Captures images characterized by diagnostic quality that are accurately oriented and exposed; Utilizes dental-imaging safety techniques; Accomplishes imaging requests within desired time frame; Maintains routine dental equipment per manufacturer and dental service standards. Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatories; Disinfects oral appliances to prevent cross contamination; Properly prepares instruments for transfer to SPS for sterilization; Follows all Standard Operating Procedures for Reusable Medical Equipment; Demonstrates proper infection-control procedures in exposing images. Clerical Functions Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments; Initiates computerized progress note; Assists dentist in charting findings and treatment plans in patient records. Information Management Maintains patient confidentiality per HIPAA with written and verbal information; Follows computer security regulations. Patient Safety Modifies care as necessitated by patient's age and abilities (patient transfer and position); Provides accurate and understandable instructions to patients; Participates in patient identification and time out per The Joint Commission requirements; Monitors patient condition during treatment, being alert for signs of physical distress. Employee Education Complies with Employee Education requirements; Completes mandatory annual training sessions. Total Rewards of a Allied Health Professional Work Schedule: 8:00am - 4:30pm, Monday-Friday, Variable based on needs of the service and at the supervisor's discretion. Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 94264O, 94254O, 94266O, 94267O Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. Must pass pre-employment physical evaluation. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship: Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.) English Language Proficiency: Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Experience and Education: Experience: Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work; OR, Education: Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA); OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence. Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry; OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Certification in basic life support methods is highly desirable. Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Creditable Experience Knowledge of Current Professional Dental Assistant Practices. To be creditable, the experience must have required the use of knowledge, skills, abilities (KSAs), and other characteristics (also referred to as "core competencies") associated with current professional dental assisting practice. Evidence of such experience includes graduation from a certified dental assisting training program, experience in private practice, VHA, Department of Defense (DoD), or other federal, state, community or charitable health care agency. Quality of Experience. Experience is only creditable after the training program certifies that the individual has completed all required courses, an internship if it is part of the program, and graduated with passing grades. Part-Time Experience. Part-time experience as a dental assistant is credited according to its relationship to full-time workweek. For example, a dental assistant would receive 1 week of full-time credit for each 2 weeks of half-time work. GS-3 Experience or Education. None beyond the basic requirements. GS-4 Experience. In addition to the basic requirements, 1 year of experience at the next lower level, OR Education. Two (2) years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). In addition, the candidate must demonstrate the following KSAs: Demonstrated Knowledge, Skills, and Abilities Basic knowledge of infection control and safe instrument handling. Basic knowledge of dental procedures and medical emergencies. Ability to perform basic radiographic image capture and processing/retrieval. Basic knowledge of maintenance, care and storage of dental equipment. Basic knowledge of patient privacy requirements. GS-5 Experience. In addition to the requirements listed at GS-4 above, applicants must demonstrate at least 1 year of experience equivalent to at least the next lower grade level that demonstrates the core competencies described at that level. OR, Education. Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by CODA. In addition to meeting the requirements above, the applicant must demonstrate the following KSA's: Demonstrated Knowledge, Skills, and Abilities Knowledge of anatomy and ability to evaluate diagnostic quality. Broad knowledge of common medical emergencies and vital signs measurement. Basic knowledge of instruments, materials and standardized dental procedures. Ability to learn and utilize software programs used within VHA. Basic communication skills to provide patient instructions according to established protocol. GS-6 Staff Dental Assistant (Full Performance Level) Experience: At least 1 year of experience equivalent to the next lower grade level (GS-5) that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs: Demonstrated Knowledge, Skills, and Abilities Ability to identify normal oral anatomy. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures. Ability to monitor and perform basic interpretation of vital signs. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats. Ability to perform maintenance on dental equipment used for routine and specialty dentistry. Ability to enter and retrieve data utilizing electronic dental records. Ability to perform dental assistant-appropriate laboratory procedures The full performance level of this position is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6. References: VA HANDBOOK 5005/46 PART II APPENDIX G36 Physical Requirements: Ability to stand for at least 1hr at a time multiple times throughout a shift; use both hands to lift up to 50 lbs. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
