Administrative Coordinator 2 - EC
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Administrative Coordinator 2 - EC
Salary
$2,085.00 - $3,572.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDOE50662219-082826EL-EC
Department
Education-State Activities
Opening Date
08/28/2026
Closing Date
9/6/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
This position is located in Baton Rouge, LA
Office of Early Childhood Operations
Job Focus Area
Join the Louisiana Department of Education (LDOE) and become a critical point of contact for families seeking vital resources! This Administrative Coordinator 2 role is the front-line communication of the Child Care Assistance Program (CCAP), directly impacting access to education and support across the state.
This position is ideal for an organized, compassionate, and highly effective communicator who thrives in a fast-paced environment. You'll serve as a core representative on our CCAP Communication and Systems team, using specialized eligibility systems to provide accurate information and resolution to stakeholders.
This role offers a unique mix of direct public service and specialized program administration. You'll be instrumental in ensuring families receive timely and correct information about their eligibility for the Child Care Assistance Program, directly contributing to the LDOE's mission to support Louisiana's children and families.
Applicants with the following experience are encouraged to apply:
Ability to manage multiple priorities in a deadline-driven environment
Excellent written and verbal communication skills
Candidates with the following skills and competencies are encouraged to apply:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism:The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Minimum Qualifications
One year of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .
Job Duties and Other Information
Job Duties:
As an Administrative Coordinator 2, you'll help create a positive first impression for every person you encounter through email or phone. In this role, you will:
Receive, research and respond or refer complaints related to the CCAP Household Eligibility program.
Utilize the available systems to research and provide responses to inquires related to CCAP eligibility, application status, and general program related questions.
Work with CCAP Household Eligibility staff to resolve escalated issues received by email.
Assist CCAP Household Eligibility staff sort, log, and scan mail from stakeholders and the general public.
Route emails to the appropriate LDOE contact.
Position-Specific Details:
Appointment Type:This is apart-time WAE positionand is not eligible for benefits or paid holidays and has a limit to the number of hours worked (maximum of 1245 hours) in a 12-month period, beginning with the first day of employment. The hours belong to the employee, and any available hours follow the employee.
Work Location:The person hired for this position is expected to regularly report to the Baton Rouge office.
Work Schedule:Work hours are Monday -- Friday. Work hours will be determined
Compensation:The salary offered will be determined based on qualifications and experience.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply"link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
You may attach a resume; however, only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experienceMUSTbe listed in the online application.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Note:Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Contact Information:
For further information about this vacancy contact:
Louisiana Department of Education - Human Resources
PO Box 96064
Baton Rouge, LA 70804
lodejobs@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.
Yes
No
02
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
03
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
04
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
05
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06
DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility-especially when under pressure?
I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.
07
DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
09
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
10
LT: Leveraging Technology - How do you use technology to improve your work and support others?
I struggle to use technology effectively and rely on outdated or manual processes.
I use basic tools, but I often miss opportunities to improve efficiency or solve problems with technology.
I use technology to improve workflows, manage tasks, and collaborate effectively.
I lead tech adoption, streamline processes, and help others build confidence with digital tools.
11
LT: Leveraging Technology - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
12
Are you a current employee of the Louisiana Department of Education? Please note: Teachers and other employees of the school system are not considered employees of the LA Department of Education.
Yes
No
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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