NY HELP Yes
Agency Temporary and Disability Assistance, Office of
Title Administrative Assistant 1 or Trainee 1 or 2 (NY HELPS)
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade 11
Bargaining Unit ASU - Administrative Services Unit (CSEA)
Salary Range From $42209 to $61076 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County New York
Street Address Division of Employment and Income Support Programs
317 Lenox Ave
City Harlem
State NY
Zip Code 10027
Duties Description These positions will provide administrative support to both the Downstate Systems Bureau and Metro Bureau within the Employment and Income Support Programs division (EISP).Duties may include but are not limited to:- Answer calls coming from various areas, including but not limited to, Human Resources Administration Centers (HRA), The governor's office, clients and office staff; - Monitor and distribute emails and or phone calls from the governor's office to available staff; - Providing Admin support to office management, as needed, such as, maintain calendar compile and forward weekly leave slips; and - Type documents as needed.
Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE QUALIFICATIONS:Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.For the Full Performance Level: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.NON-COMPETITIVE PROMOTION QUALIFICATIONS: In accordance with Section 52.7 of the Civil Service Law, this notice advises all employees of the Office of Temporary and Disability Assistance (OTDA) of our option to conduct a non-competitive promotional examination for the position of Administrative Assistant 1 at OTDA. If three or fewer interested and qualified promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion.To qualify, the candidate must have one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Only the titles listed are qualifying. Qualifying titles are at https://www.cs.ny.gov/examannouncements/announcements/38701titles.cfm OR55 B/C: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and must meet the minimum qualifications listed above. Information about the 55b/c program can be found here: 55b/c Recruitment Resources Center (ny.gov).COMPETITIVE QUALIFICATIONS:Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ ORTitles eligible for transfer to Administrative Assistant 1, SG-11 via Section 70.1 SPL - If qualifying for the Administrative Assistant 1 based upon service in one of the transferable titles in the listing, you must provide proof of successful completion of the required four mandatory administrative support courses and completion of the four elective administrative support courses listed below.Mandatory Administrative Support Courses: - Microsoft Word Basic- Customer Service- Organized Office Worker - Successful Business WritingElective Administrative Support courses: - Computer Skills and Technology- Interpersonal and Customer Relations- Professional and Self-Management- Verbal and Written CommunicationCourse requirements can be found at http://otda.state.nyenet/psqi/bhr/Jobs-attachments/administrative-assistant-core-training-requirements.pdf To access the courses, please click on the following link: https://nyscseapartnership.org/AdminAssistTraineeship/index.cfm Titles eligible for transfer to Administrative Assistant Trainee 1, SG-8 via Section 70.1 SPL- If qualifying for the Administrative Assistant Trainee 1 based upon service in one of the transferable titles in the listing below. You must also provide proof of completion of the following four mandatory Administrative Support courses before advancement or appointment to Administrative Assistant Trainee 2: Mandatory Administrative Support courses: - Microsoft Word Basic- Customer Service- Organized Office Worker- Successful Business WritingCourse requirements can be found at http://otda.state.nyenet/psqi/bhr/Jobs- attachments/administrative-assistant-core-training-requirements.pdf To access the courses, please click on the following link: https://nyscseapartnership.org/AdminAssistTraineeship/index.cfmTitles eligible for transfer to Administrative Assistant Trainee 2, SG-10 via Section 70.1 SPL- If qualifying for the Administrative Assistant Trainee 2 based upon service in one of the transferable titles in the listing below, you must have successfully completed 52 weeks of service as an Administrative Assistant Trainee 1 and completion of the four core administrative support courses. Four mandatory Administrative Support courses: - Microsoft Word Basic- Customer Service- Organized Office Worker- Successful Business WritingCourse requirements can be found at http://otda.state.nyenet/psqi/bhr/Jobs- attachments/administrative-assistant-core-training-requirements.pdf To access the courses, please click on the following link: https://nyscseapartnership.org/AdminAssistTraineeship/index.cfmORReachable on the appropriate eligible list in Harlem.
Additional Comments Full-time, permanent, or contingent permanent appointments will be made. This position's work hours are 9:00 am to 5:00 pm at OTDA's 317 Lenox Ave Harlem NY office. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States. Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Salary for Trainee 1 starts at $42,209 Salary for Trainee 2 starts at $47,110Interested applicants should send an email with their resume attached to jobpostings@otda.ny.gov and reference posting #26-105. DO NOT REFERENCE THE VACANCY ID NUMBER.NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State's Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.
Some positions may require additional credentials or a background check to verify your identity.
Name Recruitment Unit
Telephone
Fax
Email Address jobpostings@otda.ny.gov
Address
Street 40 North Pearl Street
City Albany
State NY
Zip Code 12243
Notes on Applying Interested applicants should send an email with their resume attached to jobpostings@otda.ny.gov and reference posting #26-105. DO NOT REFERENCE THE VACANCY ID NUMBER.Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.In accordance with state law, Governor's Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate. If you require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.
