Access Services Representative 2 - PRN

Baylor Scott & White Health • Marble Falls, TX • 1h ago

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level.

Job Summary

The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.

Essential Functions of the Role

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.

Knows the patient flow processes in each area.

Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.

Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.

Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.

Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.

Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.

Conducts formal, documented training and serves as a resource to others.

Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.

Key Success Factors

2 years of healthcare or customer service experience or education equivalency required.

Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.

Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Physical Therapist Assistant PTA Home Health

Elara Caring • Leander, TX • 7h ago

Hospital & Medical

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join ou...

7h ago

Go to Apply

Phlebotomy Technician

Actalent • Leander, TX • 5d ago

Hospital & Medical

Urgent hiring for "Phlebotomist" in Austin , TX ! ?Must be located closer to Austin , Texas Job Description: Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decont...

5d ago

Go to Apply

Spa Massage Therapist

Crescent Hotels and Resorts • Horseshoe Bay, TX • 6d ago

Hospital & Medical

Description Massage Therapist | Bayside Spa at Horseshoe Bay Resort Location: Horseshoe Bay, TX Employment Type: Part-Time (On-Site) About Bayside Spa Located on the shores of Lake LBJ at Horseshoe Bay Resort, Bayside Sp...

6d ago

Go to Apply

Nursing Assistant - PCT

Select Medical • Lakeway, TX • 1w ago

Hospital & Medical

Overview Baylor Scott & White Institute for Rehabilitation Lakeway,TX NURSING ASSISTANT/PCT Full Time Days (7a-7p) Compensation depends upon candidate's years of experience and internal equity. Starting salary: $20 -...

1w ago

Go to Apply

Physical Therapist (PT)

Amergis • Marble Falls, TX • 1w ago

Hospital & Medical

The Physical Therapist is responsible for performing patient evaluations, as well as providing and documenting therapy services in accordance with the plan of care developed for each individual patient and physician's or...

1w ago

Go to Apply

Therapist Physical PRN

Baylor Scott & White Health • Marble Falls, TX • 1w ago

Hospital & Medical

Physical Therapist Facility/Location: BSW Marble Falls Hospital, 810 West Hwy 71, Marble Falls, 78654 Shift/Schedule: PRN Day Shift -Must be available for Weekends. About Us Here at Baylor Scott & White Health we pro...

1w ago

Go to Apply

Therapist Physical Assistant

Baylor Scott & White Health • Marble Falls, TX • 1w ago

Hospital & Medical

Physical Therapist Assistant Facility/Location: BSW Marble Falls Hospital, 810 West Hwy 71, Marble Falls, 78654 Shift/Schedule: PRN Day Shift -Must be available for Weekends. About Us Here at Baylor Scott & White Hea...

1w ago

Go to Apply

Therapist Occupational Asst

Baylor Scott & White Health • Marble Falls, TX • 1w ago

Hospital & Medical

Occupational Therapist Assistant Facility/Location: BSW Marble Falls Hospital, 810 West Hwy 71, Marble Falls, 78654 Shift/Schedule: PRN Day Shift, Weeknds included About Us Here at Baylor Scott & White Health we prom...

1w ago

Go to Apply

Medical Assistant

HCA Healthcare • Leander, TX • 2w ago

Hospital & Medical

This position is incentive eligible. Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as...

2w ago

Go to Apply

Registered Nurse - RN

Select Medical • Lakeway, TX • 2w ago

Hospital & Medical

Overview Baylor Scott & White Institute for Rehabilitation Location: Lakeway, TX Registered Nurse (RN) Inpatient Full Time Hours: Nights 7p - 7a Compensation depends upon candidate's years of experience and internal...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)