Retail Sales Print Production Lead (Raleigh, NC)

Staples • Raleigh, NC • 2d ago

Print Production Leads manage and maintain the production workflow for print and are the "go to" person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

Full-time hours, generous paid time off, career development program and weekly pay

Bonus plan eligible

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customer win.

Be the primary print producer as customers submit print orders in-store, online and through email

Use print equipment, produce proofs and samples for consultation, design quick edits

Drive customer satisfaction by assessing customers' needs, providing exceptional customer service, and focusing on quality

Train and coach associates to assist in print production as needed

Create and manage production workflow, set standards and processes for the rest of the team

Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

Able to work a flexible schedule based on the store's needs

Ability to multi-task, prioritize and rank production steps for many jobs

Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

Must be able to engage and speak to customers and understand their needs

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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