Assistant Store Manager

Staples • Forsyth, IL • 2d ago

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

Full-time hours, generous paid time off, career development program and weekly pay

Bonus plan eligible

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

Ensure that the store culture embodies Staples values and its commitment to the community

Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer

Develop team to deliver results through coaching, training, and role playing

Attain sales and services goals, profit margin and execution of store operations

Establish business cadence for sales readiness

Provide direction daily for merchandising opportunities within the store

Assist with delegating operational tasks in partnership with the GM

Shared responsibility for total store operations and cost control as well as acting as the Floor Leader

Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential skills and experience:

2+ years managing a sales team in a retail or services industry

Experience managing and coaching a team in a customer-centric, solutions-based environment

Must be able to engage and speak to customers and understand their needs

Strong communication, organization, planning and adaptive to changing business priorities

Review results against business goals and strategies and deliver plans for growth and improvement

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to work cooperatively in a high paced and sometimes stressful environment

Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred skills and experience:

Experience using financial metrics to track sales progress to drive profitable sales and margins

Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.

LI-ST2

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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