Customer Service Associate

Walgreens • Gilbert, AZ • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15.15 - $17.5 / Hourly

Similar Jobs

Staffing Account Manager

CAI • Phoenix, AZ • 3h ago

Management & Administrative

Staffing Account Manager Req number: R8428 Employment @type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We...

3h ago

Go to Apply

Talent Acquisition Partner

Caris Life Sciences • Phoenix, AZ • 3h ago

Management & Administrative

Remote - Texas Remote - Arizona Full time JR104993 At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're c...

3h ago

Go to Apply

Supply Chain Project Manager - Level 5

Northrop Grumman • Chandler, AZ • 5h ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to...

5h ago

Go to Apply

Utilities Enterprise Asset Management Consultant, Senior Associate

PwC • Phoenix, AZ • 5h ago

Management & Administrative

The Opportunity As a Utilities Enterprise Asset Management Consultant, Senior Associate, you will engage with clients to optimize operational efficiency through the analysis, implementation, training, and support of busi...

5h ago

Go to Apply

Supervisory Management Analyst

Veterans Benefits Administration • Phoenix, AZ • 6h ago

Management & Administrative

Summary This position is located in the Office of the Director, Pacific District Office in Phoenix, AZ. The incumbent serves as a Supervisory Management Analyst and as a consultant to the District Director of the Pacific...

6h ago

Go to Apply

Governance & Operations Manager

Deloitte • Tempe, AZ • 6h ago

Management & Administrative

Governance & Operations Manager If you're a marketer, creative, communicator, storyteller, or strategist, our unique blend of talented pros needs one more ingredient: you. Deloitte's full-service Marketing, Brand &am...

6h ago

Go to Apply

Member Contact Call Center Agent

State of Arizona • Phoenix, AZ • 12h ago

Management & Administrative

Job No: 543364 Work Type: Full-time Location: REMOTE OPTIONS,VARIOUS-STATEWIDE,PHOENIX Categories: Administrative Support/Customer Service AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Inn...

12h ago

Go to Apply

Procurement Manager

State of Arizona • Phoenix, AZ • 12h ago

Management & Administrative

Job No: 543091 Work Type: Full-time Location: PHOENIX Categories: Executive/Management,Purchasing/Contracting/Procurement DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transport...

12h ago

Go to Apply

AI Systems Engineer - Data & State Management - Senior

EY • Phoenix, AZ • 12h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

12h ago

Go to Apply

Sr Product Marketing Manager, AI

EBSCO Information Services • Phoenix, AZ • 13h ago

Management & Administrative

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end...

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)