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Student Assistant - Retailer Services

State of Michigan • Lansing, MI • 2h ago

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Student Assistant - Retailer Services

Salary

$17.94 Hourly

Location

Lansing, MI

Job Type

Non Career

Job Number

2795-26-RTLR-SA-A-051

Department

Lottery

Opening Date

08/27/2026

Closing Date

9/3/2026 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

Description

Benefits

Questions

Job Description

The Michigan Lottery is looking for a dependable, honest, motivated, and hardworking individual with a positive attitude and strong ethical standards to join our team!

The Michigan Lottery was established under the authority of Public Act 239 of 1972 to generate funds to support Michigan's public-school system and generates revenue through the sale of Lottery tickets at retail locations and over the internet. Profits from lottery revenue are used to supplement state education programs.

This position serves as a member of the Retailer Services team providing support to the 800 phone line for the Bureau providing a variety of services for over 10,000 Lottery Retailers throughout Michigan. Interviews retailers, suppliers and other customers to determine the @type of service needed (e.g. ticket validations, procedures, equipment malfunctions, cancelations, commissions, electronic transfers, license applications, adjustments, etc). Also assists Departmental Technicians in their daily duties.

Position Description (https://MCSC.state.mi.us/AgencyPDFs/RTLRSALTPD.pdf)

View the job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pd (https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pdf)

The Michigan State Lottery is proud to be a Michigan Veteran's Affairs Agency Gold Level Veteran Friendly Employer.

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

Required Education and Experience

Education

Current enrollment in high school, vocational or technical school, or post-secondary educational institution.

Experience

No specific @type or amount is required.

Additional Requirements and Information

To be considered for this position, you must submit to the following initial background check requirement(s). In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test. Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process. Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test. This urine sample test must be administered within 24 hours, or your offer may be rescinded. An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen. It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time. Positions within the Bureau of State Lottery will require a criminal history background check.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.

STUDTAST - Are you currently enrolled in high school, vocational or technical school, or post-secondary educational institution? If so, please attach a copy of your official transcripts.

Yes

What is your anticipated graduation date?

When are you available to work?

Only during the academic year

All year, including summer

Please select the number of hours per week you're available to work.

10 hours or less

11-15 hours

16-20 hours

20-29 hours

Please select your level of experience using Microsoft Word and Excel.

Less than one year

One to two years

Two to three years

More than three years

Please select your level of experience working in databases.

Less than one year

One to two years

Two to three years

More than three years

Please select your level of experience working in an office environment.

Less than one year

One to two years

Two to three years

More than three years

Please select your level of experience providing customer service.

Less than one year

One to two years

Two to three years

More than three years

Please describe experience you've had relating to people whose backgrounds are different than your own.

Lottery employees and family members residing within the same household are prohibited from purchasing lottery tickets and from participating as a worker in charitable gaming events licensed by the bureau (i.e bingo, raffle, etc). Does this condition of employment present a problem for you?

Yes

Are you a current Michigan State Lottery employee?

Yes

To qualify for this position, you must provide proof of enrollment to an educational institution. Did you attach your cover letter, resume, and unofficial transcript or proof of acceptance to a post-secondary educational institution? (Failure to do so may result in your application being screened from further consideration)

Yes

Required Question

Employer

State of Michigan

Department

Lottery

Address

MSL-HR@michigan.gov

101 East Hillsdale

Lansing, Michigan, 48909

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