Sales Assistant

Robert Half • Atlanta, GA • 2h ago

Description We are looking for a Sales Assistant to support customer return and post-sale service activities for motorcycle parts and related products in Atlanta, Georgia. This Long-term Contract position focuses on delivering accurate, timely assistance to customers, dealers, and internal partners while helping maintain a smooth returns process. The ideal candidate is organized, responsive, and comfortable handling order support, documentation review, and cross-functional coordination in a fast-paced sales environment.

Responsibilities:

Manage customer return, exchange, and warranty requests with accuracy and prompt follow-through.

Review return authorizations and supporting documents, then update order details and case records in the appropriate systems.

Provide clear communication to customers, dealers, and internal teams regarding return progress, policy guidance, and expected resolution timing.

Partner with warehouse, shipping, and inventory teams to monitor the movement and status of returned motorcycle parts, accessories, and related items.

Support the sales team by assisting with order-related questions, account maintenance, and follow-up tied to return issues.

Maintain complete and accurate records for credits, replacements, returns, and other related transactions.

Investigate mismatches or irregularities involving returned merchandise and escalate concerns when resolution requires additional review.

Contribute to reporting on return volume, recurring issues, and service trends to support ongoing process improvement.

Follow established company standards, return procedures, and service expectations in all customer interactions and transaction handling. Requirements - Experience supporting sales operations, customer service, or return processing in a fast-paced business setting.

Working knowledge of inside sales, direct sales, inbound sales, outbound sales, or related sales support functions.

Strong attention to detail with the ability to review documentation and maintain accurate transactional records.

Effective communication skills for working with customers, dealers, and cross-functional internal teams.

Ability to manage multiple tasks, prioritize deadlines, and follow issues through to completion.

Comfortable identifying discrepancies, resolving routine issues, and escalating complex matters when needed.

Proficiency with order tracking, account updates, and basic reporting within business systems. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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