EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
EBSCO Information Services is looking for a strategic, customer-focused Senior Product Marketing Manager, AI to lead product marketing for AI-powered capabilities across EBSCO's research content products and experiences, including EBSCOhost AI Exchange, and help shape EBSCO's broader positioning around artificial intelligence.
In this role, you will define and execute go-to-market strategies for emerging AI capabilities that help researchers discover, evaluate, and engage with trusted information. You will partner closely with Product Management, Technology, Sales, Marketing, and other teams to bring AI innovations to market, translate complex technologies into meaningful customer value, and drive awareness, understanding, adoption, and engagement.
You will also play an important role in shaping how EBSCO communicates its approach to AI. As expectations around artificial intelligence in research continue to evolve, you will help articulate what differentiates EBSCO's approach, understand the needs and concerns of researchers, librarians, and institutions, and translate market and customer insights into compelling positioning and thought leadership.
What You'll Do
Own product marketing strategy for EBSCO's AI-powered research content capabilities, developing positioning, messaging, go-to-market strategies and launch plans
Lead product marketing for EBSCOhost AI Exchange, building market awareness, articulating its value and differentiation, and developing strategies that drive engagement and pipeline, globally.
Help shape EBSCO's broader AI positioning and narrative, collaborating with internal stakeholders and leadership to establish a clear, differentiated point of view on the role of AI in research and discovery.
Serve as a go-to-market expert on EBSCO's AI capabilities and strategy, developing a deep understanding of the underlying technology, customer use cases, market dynamics, competitive environment, and areas where EBSCO can uniquely differentiate.
Develop a deep understanding of researchers' evolving behaviors and expectations, including how generative AI and AI-powered discovery tools are changing research workflows, information-seeking behavior, and expectations of libraries and research platforms.
Partner cross-functionally with Product Management, Technology, Sales, Marketing, UX, Communications, and other teams to successfully bring new AI capabilities and experiences to market.
Monitor the rapidly evolving AI and research technology landscape, including competitors, emerging technologies, new research tools, and changing customer expectations.
Create sales enablement resources that equip customer-facing teams to confidently communicate the value of EBSCO's AI capabilities.
Develop compelling customer-facing and thought leadership content, including webinars, presentations, articles, solution guides, videos, product content, conference sessions, and other materials that educate the market and build confidence in EBSCO's approach to AI.
Establish and track measures of go-to-market success, using product adoption, engagement, customer research, campaign performance, sales feedback, and business metrics to evaluate results and continuously improve strategy.
Your Team
You will be part of EBSCO Information Services' Marketing organization and work at the center of some of EBSCO's most strategic AI initiatives.
This is a highly cross-functional role. You will partner closely with Product Management, Technology, Sales, UX, Communications, Marketing, and company leadership to connect product strategy, customer needs, market dynamics, and go-to-market execution.
About You
7+ years of product marketing or related experience, with a demonstrated track record of developing go-to-market strategies, positioning complex products, leading launches, and driving customer adoption.
Eperience with AI, SaaS, enterprise technology, research technology, information services, or similarly complex products.
Experience owning major product launches and initiatives from strategy through execution and aligning diverse teams around a common go-to-market plan.
Quickly understand complex technical concepts and translate them into meaningful customer value without oversimplifying the technology.
Utilize customer research, market intelligence, product analytics, campaign performance, and business metrics to evaluate opportunities and make informed decisions.
Exceptional written and verbal communication skills and can communicate complex ideas clearly and persuasively across executive presentations, strategic briefs, customer-facing messaging, thought leadership, and sales enablement.
Comfortable operating in an evolving environment where the strategy, product, or market may not yet be fully defined and can bring structure, perspective, and forward momentum to ambiguous problems.
What sets you apart
Genuinely interested in AI and emerging technologies, continuously building your knowledge and helping product marketing teams navigate the evolving AI landscape within the information services industry.
Can turn complex products, technologies, and market dynamics into clear and compelling narratives and communicate both what a product does and why it matters.
Seek to deeply understand customer problems, behaviors, expectations, and concerns and use those insights to shape strategy.
Looks beyond individual products to understand broader shifts in technology, customer behavior, competition, and the research ecosystem.
Energized by emerging spaces and can make progress even when all the answers are not yet known.
Care deeply about clarity, accuracy, customer relevance, and the quality of work brought to market while recognizing the need to move quickly.
Stay ahead of emerging AI technologies, research trends, competitive developments, and evolving customer needs and actively share what you learn to strengthen the organization.
Pay Range
USD $131,170.00 - USD $187,385.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.
Our Work Policy: We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.
EBSCO provides a generous benefits program including:??
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts??
-Retirement Savings Plan
-Paid Parental Leave?
-Holidays and Paid Time Off (PTO)?
-Mentoring program?
And much more! Check it out here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
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Location US-Remote
ID 2026-2081
Category Marketing
Position Type Full-Time Regular
Remote Yes - Field Based
