Customer Service Representative

Robert Half • Greenville, SC • 4h ago

Description We are looking for a Customer Service Representative to support daily front desk operations and deliver a welcoming, attentive experience for customers. This contract-to-permanent position is ideal for someone who enjoys solving problems, communicating clearly, and managing a variety of administrative and service-related tasks. The right candidate will be comfortable handling customer inquiries, coordinating order activity, and helping maintain an organized office environment.

Responsibilities:

Welcome visitors at the front desk and respond to customer questions with courtesy and efficiency.

Manage inbound and outbound customer calls to provide updates, resolve issues, and support service needs.

Process and finalize order entry activities with close attention to accuracy and completion.

Follow up on account-related matters, including collections communication and payment status inquiries.

Support day-to-day office operations by monitoring and replenishing general office supplies.

Maintain a clean, organized, and customer-ready front-of-house area.

Take ownership of assigned tasks and independently follow through to resolution.

Use sound judgment and critical thinking to address customer concerns and route issues appropriately. Requirements - Prior experience in customer service, call center support, or a front desk environment.

Ability to handle inbound and outbound calls in a courteous and detail-focused manner.

Experience with order entry and administrative support tasks.

Strong critical thinking skills with the ability to assess situations and make effective decisions.

Excellent verbal and written communication skills.

Proven ability to manage responsibilities independently and follow through on commitments.

Comfortable working in a fast-paced office setting while balancing multiple priorities. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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