Administrative Assistant

Kelly Services • Saint Cloud, MN • 5h ago

Job Title: Customer Solutions Specialist - Order Fulfillment & Support

Location: Onsite-Saint Cloud, MN

About the Opportunity:

We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Solutions Specialist. In this vital role, you will assist both internal and external customers and vendors with order fulfillment, problem resolution, and support for our complete suite of service offerings. If you thrive in a fast-paced, multi-functional environment and have a strong passion for optimizing client experiences, we want to hear from you! Key Responsibilities:

Develop and maintain strong relationships with customers, vendors, and jurisdictional agencies.

Perform searches, document retrieval, document preparation and execution, complete necessary filings and recordings at all jurisdictional levels.

Support order fulfillment and provide problem resolution for customers and vendors.

Demonstrate and explain service offerings, procedures, processes, delivery options, and jurisdictional requirements to various stakeholders.

Make well-informed and timely decisions to meet or exceed client expectations and requirements.

Identify opportunities to enhance customer satisfaction, retention, efficiency, revenue growth, cost savings and financial results.

Challenge and provide recommendations to improve procedures, services and processes for greater efficiency and satisfaction.

Assist with product training for customers, team members and vendors using a consultative approach.

Ensure compliance with all jurisdictional requirements and company standards.

Qualifications:

Associate's degree from an accredited college/university or a minimum of one year of experience in a fast-paced, customer service environment.

Preferred experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking.

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and strong data entry skills.

Excellent verbal and written communication skills; ability to manage and prioritize demands from multiple stakeholders.

Strong multitasking, analytical, organizational, and time management skills.

Ability to independently problem-solve and adapt to a high-energy, fast-paced environment.

Ability to lift up to 50 pounds as needed.

Willingness and ability to work overtime as required.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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